FaultFixers Reviews

Our customer needed a way to manage 3 campuses and to have faults reported simply.

A quick scan of a qr code, loads the campus, select the room and a report is easily reported with a picture if needed.

It has helped the site team manage and prioritise repairs.

Our team has been using Faultfixers for some months now and it has significantly improved our customer support operations. The reporting tools provide clear insights into performance metrics, helping us identify areas for improvement. Highly recommended for teams looking for a reliable and scalable solution.

Faultfixers customer service is excellent. Any questions I have, no matter how big or small, they get back to me almost instantly

The software is simple to use for both reporting and from the engineers side.
technical support is second to none fast response and you can talk to a human!

Very responsive and helpful!!

Thank you Doug, really appreciate the support!

Laura - Aurem Care

I had a teams meeting with Doug and he was very helpful. He is so patient. He was happy to show me through the system even though he had shown me this before. He was clear at describing the different features and at no point did I feel rushed. He also took the time to show me other features on the program that I was unaware of and how to use these.

Excellent Service. Easy to use by the end user. Reports are exactly what is needed for regulatory bodies. Overall feel of the system is that it gives you direct access to all the events in your site with evidence of works carried out and by whome.

Very easy to talk with.
Fast responses.
Doug was excellent with dealing with an issue I had.

Nice and easy to track my assets and maintenance

fault fixers has made ppm compliance and reactive maintenance tasks easy to plan and record.

easy navigation through the site and easy to compile check forms.