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Lean & mean...there is no fat to this platform. It knows what it wants to do, and it does it well. No feature sprawl (yet, at least).
Only thing someone might not like is that pricing moves based on batch-seat pricing (5 seats, 10 seats, etc - you can't currently pay for the exact number of seats you want). The actual platform and features are great though, I haven't found anything I dislike.
It's worth giving this platform a try if you think it may be useful for your team. The cost of implementation and trial is minuscule - you can figure out if this will work for you in an afternoon.
Allows for everyone in the company to submit ideas to grow the company. Instead of people needing to bite their tongue til they forget the idea - this allows my team to strike when the iron is hot. Also forces people to flesh out their ideas a little bit more than they normally would. So it increases idea quality and our ability to actually execute on them over time (rather than good ideas taking my team off the current focus).