Exercise.com Reviews

Exercise.com provides an all-in-one platform that makes it easy to manage clients, programming, billing, scheduling, and communication in one place. The system is streamlined, customizable, and eliminates the need for multiple apps, which saves time and keeps everything organized. One of the biggest upsides has been working with Abbie. She is incredibly responsive to my emails, always follows up quickly, and consistently provides clear solutions whenever problems come up. Having that level of support has made the entire experience smoother and more efficient.

One area that could be improved is the online help and search functionality. While the support team is excellent, the self-service resources can be a bit limited. Expanding the help section and making it easier to search for articles or troubleshooting steps would make it much quicker to find answers on the fly without needing to reach out directly

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I love how Exercise.com provides everything I need for my business. The platform’s comprehensive features are invaluable for running my gyms efficiently. I particularly value the payment processing system, which simplifies our financial operations, allowing us to easily track EFTs and sales. Additionally, the programming tools enhance our ability to create a better experience for our clients, aligning perfectly with our service goals. The ease of setup was also impressive, thanks to the support from Jackie, which made the transition to Exercise.com smooth and hassle-free. She is the reason why we are with Exercise till today

I find the training app on Exercise.com lacking compared to competitors like TrainHeroic. It doesn’t offer features such as immediately seeing what was left out in the prior week and lacks ease of features that would allow for more efficient online training. If Exercise.com could improve in these areas, it would greatly enhance our ability to sell more online and align with practices common among online trainers.

I use Exercise.com for payment processing and programming for clients, which makes tracking sales and enhancing member experiences easier.

- Platform is reliable, clean, and easy for clients

- Scheduling, programming, and payments in one place

- Support is top-tier - Doug Leighton has been phenomenal: responsive, knowledgeable, and genuinely helpful

- Highly recommend Exercise.com to any fitness business

It has been a pleasure working with the Exercise.com team.

They are always quick to respond and assist us with our questions. Their platform is easy to navigate, yet it offers a lot of variety for us and our customers.

We have not started rolling our app yet, but the process up to now has been great.

Once in a while we face bugs, however the team is quick to take care of them once the bugs and issues are reported.

The development team has clearly anticipated almost everything we’d want to customize and integrate into our white-labeled experience. Our CSM was outstanding in guiding us through the different and nuanced configurations needed to meet our project goals. Ex.com has quickly become a key revenue driver for us, and we already have several future projects in the pipeline. While there is a slight learning curve at the beginning, the platform becomes intuitive and easy to navigate once you get comfortable. We use it on a weekly basis as part of many current and future projects and it has become an integral part of our workflow. Easy to implement, and easy to integrate into our databases and workflows.

The exercise 'routines' within the API aren’t as structured or standardized as we’d like, which makes certain integrations less straightforward than expected

Streamlining personal training program creation and delivery

The many tools it has for growing the nutrition part of the business that I handle + how much access I have to my Customer Success Manager Doug

How much I need to learn to maximize their tools

Providing nutrition related content and guidance to the clients I handle.

Easy to navigate, user friendly, and I have a lot of access to my customer success manager Doug.

It is hard to utilize all of the tools that they have to offer.

Helping me enroll new athletes and access the workout content on the training floor to service our athletes.

The flexibility that it has to be curated into what we need to make our business successful.

The possibilities are just endless and it can get overwhelming.

Exercise has helped me with the work flow. Everything is accessible and in one place.

They are extremely responsive and helpful. Anything I reach out to them for they respond quickly and help me figure out solutions to whatever we're trying to get done.

The system has a few bugs at times but nothing to the seriousness of costing the business time/money.

It's solved mass communication problems and scheduling. It has completely changed our business and saves us time/money. It's become an extremely efficient system for what we do.

The support from Doug Leighton -- my success coach -- has been above and beyond my initial expectations. Every week we are able to meet and discuss my business and ways I can utilize Exercise.com tools to their fullest potential. He has fantastic expertise and is always open to sharing ideas. He takes care in making sure you understand how to navigate and use functions across the platform.

The number of features alone is something I love about Exercise.com as well.

There are very few downsides that are worth mentioning about Exercise.com. Rather than downsides, I would frame some aspects as "areas of opportunity". The workout tracking is not as simple/smooth as I would like, but this is fixed by making a short video explaining how to use the workout tracker for your clients to view, and putting it in the resources section as an "intro video for tracking" or something . The programming side has a bit of a learning curve, but nothing crazy. It gets the job done and I've had no complaints from clients thus far.