M

Mia

November 30, 2022 Source: Trustpilot.com

We have been using them for two years and it works

We have been using them for two years, it is no scam, they do ask for legitimacy from the companies that work with them and that takes a while.
It has worked well for us, they have resolved all issues and quickly.

vr

vimal r

June 7, 2023 Source: G2.com

"DMR is a Virtual mail post box where it transforms Physical mail into Digital mail, Scan Checks etc."

What do you like best about Exela Digital Mailroom?

DMR allows us to setup Virtual Business Addresses where we want our Mailroom and Perform image Scans on mails. It can Process Physical and Direct Check Deposits and also Assign Batch Deposits.

What do you dislike about Exela Digital Mailroom?

Still DMR does not Provide many Virtual Address locations for Organizations using Mailrooms Outside of USA. Mail Inbox page UI is little bit Scrambled and Overlapping when Viewing it Android Smartphones and iPhones.

What problems is Exela Digital Mailroom solving and how is that benefiting you?

DMR allows user to Scan thousands of Physical mail copies to digital image scans and provides wide Virtual address locations for Business Organizations across United States. Also it has very good Report Management Systems like generating Volume Reports, Audit Reports, Batch Deposit Reports, Check Deposit Reports, Inventory Reports etc. We can easily Reroute mail, Setup Projects & Roles and Create Mail Templates.

HH

Hnm Hnm

January 29, 2024 Source: Trustpilot.com

SCAM SCAM SCAM

SCAM SCAM SCAM
Stay the hell away from this company if you get contacted by any of their recruiters on WhatsApp or telegram. They took 30 k from me a lifetime saving. They will tell you to make more and more deposits unntill you go zero just to complete tasks and optimize so called fake apps. Stay away from these people they are dignity loose people they dont care.

PF

Phara Fortune

December 20, 2023 Source: Trustpilot.com

BEWARE OF THIS COMPANY!!! TOTAL SCAM!!!

BEWARE OF THIS COMPANY! SCAM, SCAM, SCAM.
This company is a total scam. They are charging people for notarize form 1583, which they will never do. They will tell you that you will be refunded, they will never send you the refund. My account is blocked 2 weeks ago, I sent messages to support, contacted Sijo Joy, Jessa Kirk, no one ever replied. TOTAL SCAM!!! BEWARE!!!

AH

Adam H

November 6, 2023 Source: Trustpilot.com

Absolutely horrible customer experience…

Absolutely horrible customer experience and support. Dealing with them has been a nightmare steer clear. The flow and process to take my credit card and money was great (obviously), then when their notary couldn't actually notarize my document and had to reschedule...then double charged me...then their support spammed me with 20+ irrelevant messages none of which helped resolve my issue...

Need I say more?

R

RZ

December 1, 2022 Source: Trustpilot.com

Scam company

Scam company. Avoid investing in this company, otherwise you lose your money because they use the investors as a bank to compensate their debts and expenses. Meanwhile they closed the comments on twitter to avoid being blamed by the angry investors.

S

Sofia

October 19, 2022 Source: Trustpilot.com

A total joke

A total joke. Zero UI. Terrible Customer service. I send them a video to help with their UI. They made it worse. Shady company. Called the corporate number. I think it's a sham operation.

A

Anonymous

August 16, 2022 Source: Trustpilot.com

Unprofessional and don't respond

I have been trying to cancel this service for several months. They over charged me and never repaid me. I asked for a real address so that I could get business loans they stop responding. I am at my wits end. Do not I repeat do not use this for business purposes, they are unprofessional.

A

Anonymous

August 15, 2022 Source: Trustpilot.com

Beware of this company...Warning!! Warning!! Warning!!

I signed up for annual plan and did not get a chance to receive mail. I needed to make a mailbox change of facility location due to the google search showing alert for suspicious Credit Service operating at street address for the initial location but did not know things moved at a snail's pace. I give them 1 stars not because it was just slow but I said at the outset I was on a short timeline to get virtual mail business address but when I requested change I was lead to believe it would take a week at most to make the change..instead it took 4 weeks to complete. The cancellation request took an additional week to process. Customer service was never rude and they were professional in all emails & phone communications but I was really disappointed in their pace (they are scary slow) and there was no effort to refund me for dissatisfaction in their start and a 1-year service unused.

AG

A G

July 26, 2022 Source: G2.com

"Exela DMR is just OK, but the service makes me regret becoming a customer"

What do you like best about Exela Digital Mailroom?

The plans are priced competitively with many options to make the services attractive for both small startups and large companies

What do you dislike about Exela Digital Mailroom?

The service you receive is horrible. There is zero implementation support, only poorly written guides that either skip critical steps or don't cover certain key functionalities. And when things go wrong, you are screwed. It takes days to get a response and when you get a chance to speak with tech support, you get the same response: "let me check with the team" and you never hear back.

If you rely on the timely processing of checks being mailed to your business, you should consider other vendors.

What problems is Exela Digital Mailroom solving and how is that benefiting you?

For a fully remote company, distributing mail can be challenging. Even Exela's clunky and slow system helps with the burden,

Exela Digital Mailroom Reviews

Do You Use Exela Digital Mailroom?

Mia

vimal r

Hnm Hnm

Phara Fortune

Adam H

RZ

Sofia

Anonymous

Anonymous

A G

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers