Epic Reviews

The ease of use is incredible. It is implemented easily with other programs. Great customer support. Has numerous features that are frequency of use for the system.

Having to learn a new system if you have never used it.

Being able to get care everywhere records, easily imports records from facilities, as they use epic as well.

As a medical clinic, we use Epic daily to manage our patients protected health information and facilitate communication between our clinical teams. In regard to the integration with Reputation, it is a time saver for me! In the past, I had to manually download a file from Epic and then upload it into my reputation management software. I was not able to be consistent with gaining survey information and online reviews as this process didn't take place daily. Now the whole process is automated with the integration between Reputation and Epic so I don't need to check on this or even think about it happening. I can see the results in my dashboard every day. This has given us much needed patient feedback and has increased our online reviews significantly.

In regard to the integration between Reputation and Epic there is nothing that I dislike. Clean, simple and easy. In regard to Epic in general, often the upgrades change our clinic work flow which is frustrating for staff. The communication about these changes does not always take into account how we use the platform.

One example of how Epic is benefiting our group is Epic work queues. They make our the process of obtaining and tracking information for priorauthorizations simple. Our team has all the information they need in one place rather than having to touch a chart multiple times. This increases efficiency, as well as patient experience.

This program is def top of the line in every way possible!

A lot of classes/sims. It is very advanced so classes were necessary but ran into daily work time.

Do it. It is very logical and super accelerated

A lot of tickets are being made.

So many features, for each kind of service your providing, to the medical billind side of things, it is great!! To customize it to work for your facility, to when you need help there is great customer service to help you!

10/10 loved EPIC. I now have a new job that uses Carepaths, and it makes me miss EPIC!!

EPIC is difficult to learn as there are so many features and many ways to do things. They also do many updates that change things around and then it takes awhile to get the hang of things again.

They are constantly doing updates, which is helping things, but also causing a challenge due to having to learn how to find things again.

Using EPIC helped ensure that hospital/medical staff had access to see all information regarding patient and their care. If I was looking for fiscal information, I never had to do digging. Patient information was always so easy to access.

Sometimes there were many subcategory groups. So if we had to access something specific like the patients medication list, it would be a lot of clicking until we got to the particular category.

EPIC is organizing all information pertaining to patients and their care. It simplifies accessing records by making it very streamlined. It allows for document scanning so many times images are taken from EPIC.

We can use client's first name and last name, mailing address, phone # to search the client info, it is very good for searching the client's information, aslo the reminding memo is good for our work.

We can't use the client's location address to find the client information, this point I don't like it,

Epic help our agcent to set up the client home and auto information, also we can set up the client's business information, it can help our renewal department to call the client for renewal.

I love the variety of features and the ability to automate and pre-populate things when documenting encounters.

With all of the features, it can take some time to learn how to be efficient with Epic. There are classes for this that can help though.

Epic is allowing me to provide high quality and efficient care.

smart phrases and customization make documentation a breeze.

Database search and the nonsensical way things are set up are not intuitive. Perhaps have a medical professional work with an engineer for more streamlined use.

Documentation and patient record filing. Makes it easy to find most things, especially when all synched in.

The variability of reports and data I can obtain with a couple of clicks is very easy to use. When I need to see who was called in and how many times based on the patient flow for quarterly updates, Qgenda provides all this information concisely and in just a few clicks .

Sometimes I find that the Rules presented skew the tallies in the end, but it is an easy fix by excluding this in my data pull. Perhaps having an specific report able to generate based on the rules I wanted to " override"

Scheduling has always been tough because although the staff is full-time, their schedules are particular, and the way they round on babies varies from month to month and season to season. Most of the team have young families at home, which their schedules have to work through.

The most helpful thing about Epic is that it compiles all the information that you and the physician require in an efficient manner! I am able to easily look at past visits and create new entries smoothly.

The one downside with the Epic system is that sometimes if other providers do not use the Epic system, they will not be in the system, so we have to manually enter that information.

Epic helps us keep record of all patient information and history in one place so that it is easy and efficient to access. We don't have to struggle to keep physical copies of patient notes.