get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
EngageBay Sales CRM Reviews

User Rating

4.9/5 (Based on 737 Ratings)

Rating Distribution

  • Excellent

    89.7%
  • Very Good

    8.7%
  • Average

    0.7%
  • Poor

    0.4%
  • Terrible

    0.5%

Do You Use EngageBay Sales CRM?

Write a Review
Reviews
FJ

Fazel J

August 29, 2026 Source: G2.com
Engagebay Keeps Sales and Recruitment Follow-Ups Organized
What do you like best about EngageBay?
I find Engagebay useful for keeping my daily sales and recruitment-related activities organized. I can update contact information, add notes after an interaction, and check previous activity when I need to follow up. Having that context available makes it easier to continue the conversation without having to search through old messages.
What do you dislike about EngageBay?
There are quite a few features within the platform, and it took me some time to figure out which ones best fit my regular workflow. Once I became familiar with the sections I use most, it felt much easier to navigate.
What problems is EngageBay solving and how is that benefiting you?
Managing multiple leads and follow-ups manually can become difficult. EngageBay gives me a central place to keep track of interactions and pending activities. It helps me stay organized, prioritize what needs attention, and spend less time maintaining separate records.
Read more
FM

Fazil M

August 28, 2026 Source: G2.com
EngageBay Keeps Contacts and Sales Activity Perfectly Organized
What do you like best about EngageBay?
I use EngageBay to keep my contacts, sales activity, and follow-ups organized. I like being able to quickly check a contact’s status and review the activity around it before deciding what to do next. Having all of those details in one place makes it easier to plan my day and keep things moving.
What do you dislike about EngageBay?
There are quite a few features to explore, so it took me some time to figure out which ones were most useful for my workflow. I’d prefer a slightly simpler experience when setting up some of the less frequently used options.
What problems is EngageBay solving and how is that benefiting you?
The main benefit for me is having a clearer process for managing leads and follow-ups. I can keep updates with the relevant contact and refer back to them when needed, instead of maintaining separate lists. This helps me prioritize my work and reduces the chance of something being overlooked.
Read more
NK

Nitish K

August 27, 2026 Source: G2.com
EngageBay Keeps Contacts and Email Campaigns Organized in One Place
What do you like best about EngageBay?
We started using EngageBay mainly to get our contacts and email communication in one place. So far, it has worked well for what we need.
What do you dislike about EngageBay?
Recommendations to others considering EngageBay?
The contact management is probably the part we use most. It's nice being able to look up a contact and see the information and activity without having to search through different places. We also use email broadcasts for sending updates to different groups of contacts.
What problems is EngageBay solving and how is that benefiting you?
Read more
MD

Margaret D

August 26, 2026 Source: G2.com
Effortless Automated Follow-Ups and Helpful Email Tracking
What do you like best about EngageBay?
I mainly use EngageBay for email marketing and follow-up sequences, and that has worked well for us.
What do you dislike about EngageBay?
Recommendations to others considering EngageBay?
What I like most is being able to setup a sequence once and let the follow-ups go out automatically. I don't have to keep checking who needs an email or remember when I last followed up. Setting up the emails and delays between them is also pretty simple onceyou get used to it.
What problems is EngageBay solving and how is that benefiting you?
Read more
BP

Bindhu P

August 26, 2026 Source: G2.com
Customer Details and Interaction History Always at My Fingertips
What do you like best about EngageBay?
What I find most useful is having customer details and previous interactions available whenever I need them. I can make updates while I’m working, then come back to the same information later without having to start from scratch. It’s become a convenient part of my routine.
What do you dislike about EngageBay?
Some features took me a little time to understand, especially the ones I don’t use regularly. Once I became familiar with the platform, this was much less of an issue.
What problems is EngageBay solving and how is that benefiting you?
It helps me avoid keeping customer information across different places. I can refer back to earlier activity, make updates, and keep track of pending work from one system. This makes my routine more organized and saves me time when I need to find information quickly.
Read more
CL

Cynthia L

August 25, 2026 Source: G2.com
EngageBay Keeps Customer Conversations and Follow-Ups Organized
What do you like best about EngageBay?
I use EngageBay to keep track of customer information, conversations, and follow-ups during my workday. I find it helpful to have previous activity available when I need to check the context of a conversation. It saves me from having to go through different emails and makes it easier to pick things up where I left off.
What do you dislike about EngageBay?
There are quite a few features available, and it took me some time to become familiar with the platform. Some of the options I don’t use regularly weren’t immediately obvious at first, but the features I use most often are easy enough to work with.
What problems is EngageBay solving and how is that benefiting you?
EngageBay gives me one place to keep customer-related information and updates. I can review previous activity, add notes, and keep track of things that still need attention. This has reduced the amount of manual tracking I do and makes it easier to manage my workload when I have several conversations happening at once.
Read more
MW

Michael W

August 25, 2026 Source: G2.com
Easy Landing Pages and Forms Without Needing a Developer
What do you like best about EngageBay?
The landing page and forms are probably the features I use the most. I like that I can create a page, make changes to the content, and add a form without having to ask a developer for every small update. The form builder is also straightforward. I can add the fields we need, change them when necessary and use the forms directly on the landing pages.
What do you dislike about EngageBay?
Recommendations to others considering EngageBay?
What I find convenient is that the form submissions stay within the same system. When someone fills out a form, I don't have a manually move the information from one tool to another just to keep track of the enquiry. It makes the whole process easier to manage, especially when we're creating different landing pages for different purposes.
What problems is EngageBay solving and how is that benefiting you?
The landing page editor can take a little time to get used to. Some of the design and editing options aren't immediately obvious, so I had to spend some time figuring out where certain things were. I also think the editor could feel a bit smoother when making detailed design changes.
Read more
NW

Nicola W

August 24, 2026 Source: G2.com
Sales Pipeline and 360° Contact View Make Follow-Ups Effortless
What do you like best about EngageBay?
The sales pipeline is the feature I use the most. I can see where all my deals are and move them to the next stage as things progress. It makes it easier to see what I need to follow up on instead of trying to remember everything.
What do you dislike about EngageBay?
Recommendations to others considering EngageBay?
I also like the 360- degree contact view. Before I speak with a customer, I can quickly look at their previous emails, activities, notes and deal history. Having all of that in one place is really helpful because I can get the context without checking different places.
What problems is EngageBay solving and how is that benefiting you?
There are a quite a lot of features, so it took me little time to get used to everything. I didn't need all of them, but after using it for a while, I found the sales features fairly easy to use
Read more
HH

Heather H

August 24, 2026 Source: G2.com
EngageBay Keeps Customer Details and Work Updates in One Convenient Place
What do you like best about EngageBay?
I find EngageBay useful because it lets me manage customer details and work updates in one place, instead of maintaining multiple separate records. I can add information as I go, review previous activity, and return to a conversation without having to reconstruct the background each time. It has become a convenient reference point throughout my workday.
What do you dislike about EngageBay?
Engagebay offers more functionality than I need for some daily tasks, and it took some trial and error to figure out which features were most relevant to my workflow. Once I became familiar with the platform, this was less of a concern.
What problems is EngageBay solving and how is that benefiting you?
The main benefit is having a clearer overview of the work I have in progress. I can see the information connected to a customer and keep updates in the same place, instead of maintaining separate records. This has made it easier to switch between tasks and pick things back up without losing track of important details.
Read more
BS

Bethany S

August 24, 2026 Source: G2.com
Email Tracking and Workflows That Make Follow-Ups Effortless
What do you like best about EngageBay?
The email tracking has been really useful for us. I can see when someone opens an email and whether they clicked on a link, which helps a lot when deciding when to follow up. The workflows are another feature I use quite often. We can setup follow-ups based on things like an email being opened or a link being clicked, so we don't have to keep checking everything manually.
What do you dislike about EngageBay?
There are quite a few features, so it took me a little while to get used to where everything is. Once you get familiar with it, though, it becomes easier to work with.
What problems is EngageBay solving and how is that benefiting you?
It mainly helps us to stay on top of emails follow-ups. Before it was easy to lose track of who had replied, opened an email, or shown interest by clicking a link. Now we can use the tracking and workflows to followup based on what the contact actually id. That saves some manual work and makes the follow up process easier to manage.
Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed