Ecwid Reviews

How seamless working with ecwid is and integrating my payments without needing a credit card

Thank you for your expertise and dedication to excellence I truly appreciate your support and dedication to greatness

Very easy to work with it.
I love it.

I am thoroughly impressed with Ecwid. The user experience is outstanding, highlighted by the simplicity of the sign-up and initial store configuration. Day-to-day store management and updates are remarkably straightforward. Furthermore, the support team is exceptional; their chat feature consistently provides prompt and effective answers to any queries I have.

Ecwid provides everything you need to launch a fully functional online store. The setup process is simple for sellers, and buyers enjoy a seamless shopping experience right out of the box. With fewer add-ons and minimal configuration required, Ecwid lets you focus on growing your business instead of managing your store.

Date of experience: July 06, 2025

Setting up my online store through Ecwid was one of the smoothest experiences I’ve had in e-commerce. As someone who knows the value of getting up and running fast, I appreciated how intuitive their platform was from the start.

Their tools made it easy to showcase my products, build a clean-looking storefront, and connect everything seamlessly—without needing to be a tech expert. The support I received along the way was prompt and genuinely helpful, guiding me through a couple of setup questions and helping me understand how to optimize my store's potential.

Thanks to Ecwid, Flips & Finds Online is now thriving with a professional-looking site and a smooth shopping experience for customers. Highly recommend it to other small business owners looking to go digital without the headache.

This review is about their CS. I tried Ecwid a year or so ago, but I ultimately didn't use it. I was charged this morning for a whole year ($300) and panicked, as I didn't remember having an account with them or ever using their service (I had never set it up when I tried it). I wrote customer service asking if I could at least get my account cancelled, since I couldn't figure out what email I used, but I wasn't thrilled I was charged for a full year when I didn't think I used their service. The CS team (his name was Wade, just to call him out for what a good job he did), wrote back promptly, refunded me, and cancelled the subscription. I love companies that aren't jerks to their customers and are prompt and considerate when these sorts of things happen. I didn't use their service, but I would come back in the future just for this customer service alone. It is 100% the way to be. Thank you so much for being an honest and genuine company. I recommend them for this alone.

Ecwid has proved to be the best shopping cart system. I discovered them after I'd tried several others, and each of those disappointed me. The support staff are my most used point of contact, and they have walked me through several situations with great grace and patience! I've learned a lot from Ecwid and like their way of having answers, or creating a new one if needed! Began 9.22.22

Date of experience: April 03, 2025