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Easyship Reviews

User Rating

4.2/5 (Based on 966 Ratings)

Rating Distribution

  • Excellent

    72.7%
  • Very Good

    2.6%
  • Average

    1.9%
  • Poor

    20.3%
  • Terrible

    2.6%

User Sentiments

Competitive Shipping Rates, Easy to Use Interface, Excellent Customer Service, Extensive Courier Options

Inaccurate Shipping Estimates, Delayed Pickups, Limited International Shipping Options, Unreliable Customer Support Response Times

Do You Use Easyship?

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Review Summary

Easyship receives mixed reviews from users. Common praises include its user-friendly interface, ease of use, time-saving features, and reliable customer support. However, some users have expressed concerns regarding occasional technical issues, limited integration options, and a perceived lack of advanced features. Additionally, there have been some complaints about high pricing and slow processing times. Overall, while Easyship is generally well-received for its user-friendly design and efficient shipping solutions, there is room for improvement in areas such as integration capabilities and pricing competitiveness.

Pros

  • Easytouse interface simplifies shipping management and tracking.
  • Integrates with major ecommerce platforms, streamlining order processing.
  • Automation features, such as label generation and customs documentation, expedite shipping.
  • Comprehensive analytics provide insights for optimizing shipping performance.

Cons

  • Limited carrier options may restrict shipping flexibility.
  • Occasional technical issues can cause delays or disruptions in shipping.
  • Some users have reported inconsistent customer support.
  • High fees associated with certain services may impact budget constraints.

AI-Generated from the text of User Reviews

Reviews
Ab

Avigail b

October 29, 2026 Source: G2.com
Easy to Use with Great Service—Highly Recommended
What do you like best about Easyship?it's really easy and good service. I recommendWhat do you dislike about Easyship?nothing at this point. hope it continues this wayWhat problems is Easyship solving and how is that benefiting you?it's not complicated to use
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VC

Verified User in Arts and Crafts

October 26, 2026 Source: G2.com
Great, Friendly Support and Solid Rates
What do you like best about Easyship?I was able to connect with a real agent right away through their chat portal and get several issues I was dealing with resolved at the same time. They also answered the questions I had about future shipments. The support was great and friendly, and their rates are solid as well.What do you dislike about Easyship?The website is a little limiting when it comes to declaring a HS code, but they were able to help me work around it with no difficulty at all!What problems is Easyship solving and how is that benefiting you?Easy access to help when it comes to opening courier disputes
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tr

tonnie r

October 22, 2026 Source: G2.com
They Stuck With Me Until the Job Was Done
What do you like best about Easyship?.They stuck with me till job was completedWhat do you dislike about Easyship?The site often crashes or has a delayed responseWhat problems is Easyship solving and how is that benefiting you?Shipping at a reduced cost
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HP

Hitesh P

October 10, 2026 Source: G2.com
Fast, Discounted Shipping with Responsive API Support
What do you like best about Easyship?EasyShip has good support during API development and integration. Whenever I needed help, they answered my questions quickly. They also have major carriers in the wallet with maximum discounts, which makes it very easy to integrate, generate labels, and get shipping rates as well. Performance of API and platform is very quick.What do you dislike about Easyship?The UI is a bit confusing for me, and it’s hard to find the sandbox and other sections.What problems is Easyship solving and how is that benefiting you?They solved my pricing-related questions and also guided me on how to generate a label with the product key. They even suggested that I cancel it if I’m not using it, so I can get a refund back.
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VS

Verified User in Computer Software

October 9, 2026 Source: G2.com
Exceptional Support, Seamless API, and Great Shipping Rates
What do you like best about Easyship?My favorite thing about Easyship is the customer service team. They’re always quick to help, and they handle issues so diligently that sometimes I assume something must be beyond their limits, yet they still manage to solve it anyway. Their API is also really good we've connected it to our own personal portal and it's very seamless in handling requests. I'm also really impressed with how they managed to get good pricing for labels that would otherwise cost us so much we really appreciate that, the UI is OK at best but it gets the job done.What do you dislike about Easyship?Sometimes the user interface feels a bit hostile, but that’s just my opinion. Overall, it works well and gets the job done, even if it can come across as plain and a little lackluster. Also, the portal sometimes crashes on my device, and then I have to switch to using it on my phone. The problem is that it doesn’t handle Chrome on my pc very well, and that really frustrates me.What problems is Easyship solving and how is that benefiting you?I tested the automatic address verification feature they added, and it’s really helpful. Sometimes customers enter the wrong address, and that ends up costing us more to reship. Having this verification in place makes a big difference, so overall it’s a very helpful feature.
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VE

Verified User in Import and Export

October 8, 2026 Source: G2.com
Makes International Shipping Easier and More Affordable
What do you like best about Easyship?It makes international shipping easier and more affordable!What do you dislike about Easyship?Sometimes there are additional undisclosed fees.What problems is Easyship solving and how is that benefiting you?Its allowing me to offer more affordable shipping to international customers.
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AS

ArtOlo S

September 30, 2026 Source: G2.com
Outstanding Easyship Support—Fast, Professional Help from Joseph
What do you like best about Easyship?I want to express my sincere appreciation for Joseph at Easyship. I contacted support several times regarding an issue. Joseph was the only representative who took the time to fully understand the situation and resolve it quickly and professionally.What do you dislike about Easyship?Recommendations to others considering Easyship?Throughout the process, Joseph was knowledgeable, responsive, and efficient. He provided clear communication, identified the problem immediately, and delivered a solution far faster than I expected.What problems is Easyship solving and how is that benefiting you?
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TG

Totianyu G

September 1, 2026 Source: G2.com
Very User-Friendly with Always-Helpful
What do you like best about Easyship?Very user friendly and their CX is always helpfulWhat do you dislike about Easyship?I wish Easyhsip would let us download the analytics and make them more customizable.What problems is Easyship solving and how is that benefiting you?Easyship makes it easy to customize different shipping labels for different types of customers through shipping rules. This allows for less manual work and makes the process more streamlined overall.
Read more
VM

Verified User in Music

August 26, 2026 Source: G2.com
I don't have to question anything! Easyship Makes Shipping Labels Simple with Fair Pricing and a Reliable Website
What do you like best about Easyship?Easyship makes it incredibly easy and convenient to get shipping labels for all kinds of items. It’s so much simpler than taking my packages to a shipping store. Their customer service is bar none—they’ve always taken care of me and made sure everything gets handled. The website is very easy to use and reliable. Their prices are very fair.What do you dislike about Easyship?I haven’t found much to dislike. On occasion, it has taken a bit longer to hear back after reaching out to customer support, but that’s rare and doesn’t happen often.What problems is Easyship solving and how is that benefiting you?Easy Ship has made my shipping process much more consistent and reliable overall.
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ST

Sales T

August 23, 2026 Source: G2.com
Very User-Friendly Platform with a Clean, Simple Layout
What do you like best about Easyship?Ease of use: The platform is very user-friendly, and the layout is visually simple and easy to navigate. We now have the ability to quickly find and compare the most cost effective ways to ship our products. This has reduced our shipping costs and labour expenced to find the best price.What do you dislike about Easyship?There seems to be some issues with booking a carrier pickup. This appears to be more prevalent with couriers such as Aramex.What problems is Easyship solving and how is that benefiting you?The integration and preloaded courier allows us to simply and quickly find the most competetive way to ship our items.
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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