EasyPromos Reviews

User Rating

4.6/5 (Based on 102 Ratings)

Rating Distribution

Excellent
77.5%
Very Good
15.7%
Average
2%
Poor
1%
Terrible
3.9%

User Sentiments

Excellent Customer Support, Easy to Use, Versatile Features, Customizable Platform

Lack of Winner Authenticity Verification, Limited Winner Substitution Options, Incompatibility with Third-Party Platforms, Pricing Concerns

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Review Summary

Users praise the platform's user-friendliness, ease of use, and intuitive interface. They appreciate the wide range of features, including customizable templates, drag-and-drop functionality, and real-time reporting. Many users highlight the platform's ability to help them create engaging and successful promotions, contests, and giveaways. Additionally, users commend the platform's excellent customer support, which is responsive, knowledgeable, and always willing to assist. Overall, users find the platform to be a valuable tool that helps them achieve their marketing and engagement goals.

Pros

Provides customizable templates for different kinds of promotions and giveaways.
Offers a variety of features to enhance engagement, such as gamification and social sharing.
Integrates with popular social media platforms and email marketing services.

Cons

Limited customization options for templates and forms.
Lacks advanced analytics and reporting capabilities.
Integration with certain platforms and tools may be limited or require additional fees.

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Reviews

Uroš

December 3, 2024 Source: Trustpilot.com

Responsiveness and solvability of the…

Responsiveness and solvability of the challenge.

Kelly Nelson

October 21, 2024 Source: Trustpilot.com

Help via chat is SUPER helpful.

Date of experience: October 21, 2024

Stelios

June 27, 2024 Source: Trustpilot.com

Fast service within an hour

Fast service within an hour, when a promotion is running. They are so engaged to deliver the best solution to any kind of problem that I feel they know their job upside down!

Kris

May 22, 2024 Source: Trustpilot.com

great job

great job. great support.

Sylvester

April 5, 2024 Source: Trustpilot.com

EasyPromo app provides versatile…

EasyPromos app provides versatile features to support a wide range of gamification experiences and a lot more flexibility not found in other apps. It is a very well designed system that just simply works! Also, kudos to EasyPromos customer support - they are fast and very helpful!

MD

March 11, 2024 Source: Trustpilot.com

I went on to the platform to learn how…

I went on to the platform to learn how to use it. I chatted with one of the customer service reps and they were very helpful!

Mike

February 9, 2022 Source: Trustpilot.com

I don't speak spanish

I don't speak spanish, so Can't read your survey. I do want to say that your support has been excellent!

Robert

February 1, 2022 Source: Trustpilot.com

Thank you for your quick and clear…

Thank you for your quick and clear information.

Derek

January 30, 2022 Source: Trustpilot.com

Great customer service backing their…

Great customer service backing their product. Unless someone takes time to walk me thru how their product works aside from helping me set up their solution that solves what I need, I take a pass. PDF technical guides without support doesnt work and they get it!These guys did a great job of getting me started thru 1 on 1 attention so highly recommend them. Great job!

Evans

December 20, 2021 Source: Trustpilot.com

Always Ready To Help

Always Ready To Help. I get all the help I need with the setup, customization and even tests. All questions are answered and they follow up to ensure your issues are resolved.Love the service!