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Dynatrace Reviews

User Rating

4.9/5 (Based on 1,582 Ratings)

Rating Distribution

  • Excellent

    92.2%
  • Very Good

    6.6%
  • Average

    0.8%
  • Poor

    0.4%
  • Terrible

    0.1%

User Sentiments

Root Cause Analysis, Ease of Deployment, AI-Powered Insights, Comprehensive Monitoring

High Cost, Complex UI/UX, Limited Customization Options, Steep Learning Curve

Do You Use Dynatrace?

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Review Summary

Overall, users praise Dynatrace for its real-time monitoring capabilities, comprehensive data analysis, and user-friendly interface. It is particularly valued for its AI-powered anomaly detection and root cause analysis, which help users identify and resolve issues quickly. Users appreciate the customizable dashboards and reporting features, which enable them to tailor the platform to their specific needs. Additionally, Dynatrace's integration with various cloud platforms and technologies is seen as a major advantage. However, some users have expressed concerns about the complexity of the platform and the need for specialized expertise to fully utilize its features.

Pros

  • Realtime monitoring of infrastructure and applications for swift detection of performance issues.
  • AIpowered analytics and insights for root cause analysis and performance optimization.

Cons

  • Steep learning curve for users unfamiliar with AIOps platforms.
  • Can be expensive for small businesses with limited budgets.

AI-Generated from the text of User Reviews

Reviews
ac

abhishek c

November 4, 2026 Source: G2.com
Application Powerful Correlation, Visibility, and AI Use Cases with Dynatrace
What do you like best about Dynatrace?.Correlation, Visibility, AI use Case, Professional servicesWhat do you dislike about Dynatrace?Some time I feel Dynatrace is bit costlyWhat problems is Dynatrace solving and how is that benefiting you?A single monitoring tool for entire infrastructure/
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VS

Verified User in Financial Services

October 27, 2026 Source: G2.com
Great Log Insights and Visualization
What do you like best about Dynatrace?Log insights and visualisation.What do you dislike about Dynatrace?Non availability of more granular visualization, typically in in between millisecondsWhat problems is Dynatrace solving and how is that benefiting you?With the help of Dynatrace, log ingestion and visualization have made monitoring and troubleshooting easier for complex environments.
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VU

Verified User

October 15, 2026 Source: G2.com
Observabilidad inteligente que automatiza la gestión de incidentes
What do you like best about Dynatrace?I like the automation capability of Dynatrace and the AI. I use it for observability and monitoring, and it helps me detect problems early, read logs, and resolve incidents. The initial setup was simple and quick.What do you dislike about Dynatrace?Everything is fineWhat problems is Dynatrace solving and how is that benefiting you?With Dynatrace, I detect problems early, read logs, and resolve incidents.
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VS

Verified User in Information Technology and Services

September 17, 2026 Source: G2.com
Intuitive, Well-Documented, and Backed by Helpful Dynatrace Support
What do you like best about Dynatrace?From my point of view, Dynatrace is the most intuitive tool on the market, I’ve tried several others. The documentation is also very strong: it’s clear, detailed, and well explained. And if you ever find something missing, the support team will definitely help you.What do you dislike about Dynatrace?I think it should offer more integrations, and make it easier to support custom extensions. It shouldn’t rely only on giving access to the community for that.What problems is Dynatrace solving and how is that benefiting you?I’ve been working with Dynatrace for several years, and I’ve used it to solve hundreds of different types of problems, ranging from infrastructure issues to business analytics. One of the most memorable cases was when I realized a customer was spending twice what was necessary on SMS and phone calls. The service had an issue that was correlated with a database problem, which caused messages to users to be sent in duplicate.
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VS

Verified User in Financial Services

September 17, 2026 Source: G2.com
DQL in Dynatrace Makes Cross-Source Insights Effortless
What do you like best about Dynatrace?The most helpful part of Dynatrace, for me, is DQL (Dynatrace Query Language). It can pull data from all sources in Grail, so I don’t have to click through the UI just to correlate different data sources.What do you dislike about Dynatrace?DORA metrics aren’t easily integrated into Dynatrace right now. It still feels like some of the beta functionality needs more work before it’s truly production-ready.What problems is Dynatrace solving and how is that benefiting you?Dynatrace is very responsive when it comes to fixing and addressing any issues we run into. It can also pull a lot of data quickly and efficiently, which is exactly what our business needs.
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VP

Verified User in Pharmaceuticals

September 15, 2026 Source: G2.com
High Performance and Clear, Organized Data Visualization
What do you like best about Dynatrace?.performance, visual representation, organized way of showing dataWhat do you dislike about Dynatrace?price, access related issues, and limitationsWhat problems is Dynatrace solving and how is that benefiting you?about site performance monitoring and the access level monitoring
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JH

John H

September 13, 2026 Source: G2.com
Cutting-Edge Tech and Support That Drives Success
What do you like best about Dynatrace?First and foremost, they strive to stay on the cutting edge of technology. To back that up, the support function, and the relationship we have with Dynatrace is what’s key to our success.What do you dislike about Dynatrace?I can honestly say I don't have any dislikes, like any software products there are quirks but nothing has been a show stopper for us.What problems is Dynatrace solving and how is that benefiting you?Quick fault resolution, fixing legacy issues and being able to show true value to the business. Using Biz-Events we can create exec level dashboards which are very well received.
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RR

Ramesh Kumar R

September 11, 2026 Source: G2.com
Dynatrace’s AI-Powered Observability Boosts Reliability and Speeds Troubleshooting
What do you like best about Dynatrace?Overall, my experience with Dynatrace has been very positive. It has become a critical platform for monitoring the health and performance of our applications, helping us detect issues early, troubleshoot faster, and improve service reliability. The unified observability approach along with AI-driven capabilities has reduced manual effort during incident investigations giving the team better visibility on RCA, entire technology stack etc.. It has been a valuable tool for maintaining a stable digital experience.What do you dislike about Dynatrace?1. Although dashboards have improved, certain configurations and investigations still require navigating through multiple screens. 2. The platform offers many apps, but new users need significant time for training to become comfortable with features like DQL, Grail, advanced dashboard creation etc..What problems is Dynatrace solving and how is that benefiting you?1. Unified observability: Having logs, metrics, traces, RUM, Synthetic monitoring, and infrastructure data in a single platform makes troubleshooting more efficient. 2. Root Cause Analysis - The AI driven problem detection and automatic dependency significantly reduces the time required to identify the root cause. 3. End to End visibility - The ability to trace a user transaction from browser through application, services, database etc.. provides complete visibility into application performance and customer experience. 4. Additionally, the customizable dashboards, alerting capabilities and DQL make it easier to create reports and dashboards that can be shared with leaders/stakeholders.
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VC

Verified User in Hospital & Health Care

September 10, 2026 Source: G2.com
Contextual View Across Logs, Metrics, and Traces
What do you like best about Dynatrace?I like the contextual view across logs, metrics, traces, and related data.What do you dislike about Dynatrace?It’s a great product overall, but it does come with a pretty big price tag.What problems is Dynatrace solving and how is that benefiting you?Ultimately, Dynatrace is helping us make the shift from traditional monitoring to true observability.
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SQ

Sifaat Q

July 21, 2026 Source: G2.com
Comprehensive Cloud Observability Powered by Proactive AI
What do you like best about Dynatrace?Dynatrace provides exceptional full-stack visibility and automated root-cause analysis. Its OneAgent deployment makes installation seamless, giving instant deep-dive insights into hybrid and multi-cloud environments. The AI engine (Davis) excels at pinpointing performance bottlenecks and security vulnerabilities in real time before they impact end users.What do you dislike about Dynatrace?The licensing and pricing model can be steep and complex, especially for large enterprise scale. Consumption-based pricing via Davis Data Units (DDUs) can sometimes make cost forecasting unpredictable as log ingestion or telemetry data increases unexpectedly across large environments.What problems is Dynatrace solving and how is that benefiting you?Dynatrace solves the challenge of maintaining full-stack visibility across complex, multi-cloud infrastructure. Before using it, tracking down issues across microservices required manual log correlation across multiple tools. With Dynatrace, automated continuous discovery and Davis AI pinpoint the exact root cause of incidents in real time, drastically reducing MTTR and minimizing downtime for critical applications.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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