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DocuSign CLM Reviews

User Rating

4.6/5 (Based on 620 Ratings)

Rating Distribution

  • Excellent

    80.5%
  • Very Good

    11.8%
  • Average

    2.7%
  • Poor

    1.1%
  • Terrible

    3.9%

User Sentiments

Ease of Use, Efficient Contract Execution, Extensive Integrations, Centralized Contract Repository

Occasional System Downtime, Complex Configuration, Limited Customer Support, Occasional System Latency

Do You Use DocuSign CLM?

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Review Summary

Reviewers largely agree that DocuSign CLM is a robust and user-friendly contract lifecycle management solution that streamlines the contract management process. It excels in features such as electronic signatures, document generation, collaboration tools, and workflow automation. Many users appreciate its ease of use, intuitive interface, and time-saving capabilities. However, some reviewers mention occasional glitches and suggest improvements in reporting and customization options. Overall, DocuSign CLM is a reliable and efficient tool that simplifies contract management, making it a popular choice among businesses seeking a comprehensive CLM solution.

Pros

  • Streamlined contract management: DocuSign CLM simplifies the entire contract lifecycle, from creation to execution and renewal.
  • Enhanced collaboration: Enables seamless collaboration among various stakeholders, ensuring efficient contract review and approvals.

Cons

  • Limited customization options: Some users have reported limited flexibility in customizing the platform to meet specific business requirements.
  • Occasional technical glitches: A few users have experienced occasional technical issues, such as slow loading times or minor glitches.

AI-Generated from the text of User Reviews

Reviews
VM

Verified User in Investment Management

August 29, 2026 Source: G2.com
Optimización del Proceso de Contratos
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Read more
PM

Priyanka M

August 13, 2026 Source: G2.com
Hassle-Free Signing and Easy Signature Import
What do you like best about Docusign CLM?.that it helps us sign with ease without hassle also helps us import signatureWhat do you dislike about Docusign CLM?At times it can be a difficult to search for somethingWhat problems is Docusign CLM solving and how is that benefiting you?it is helping me send digital signed invoices to clients
Read more
MK

Mahdi K

August 6, 2026 Source: G2.com
Works on Any Device, Easy for Clients to Read and Sign
What do you like best about Docusign CLM?Works on any client device easily. What do you dislike about Docusign CLM?very easy for clients to read and signRecommendations to others considering Docusign CLM?Sometimes can be diffucult to use for new usersWhat problems is Docusign CLM solving and how is that benefiting you?One version of documents, no need for multiple signed copies
Read more
HG

Hruthik G

August 6, 2026 Source: G2.com
Effortless Contract Management with Automated Routing and Full Visibility
What do you like best about Docusign CLM?The automated workflow routing and centralized contract repository make managing complex agreements effortless. It cuts down on back-and-forth emails between sales and legal, speeds up approval times, and provides complete visibility into contract versions and renewal dates.What do you dislike about Docusign CLM?The initial setup and workflow configuration can be complex and time-consuming, requiring technical administrative training. Advanced customization across complex enterprise environments carries a bit of a learning curve for non-technical users.What problems is Docusign CLM solving and how is that benefiting you?It eliminates disorganized, manual email approvals and fragmented contract storage. By standardizing document generation and automating routing, it significantly reduces contract cycle times and prevents missed renewal deadlines.
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DS

Dom S

August 5, 2026 Source: G2.com
Easy, Convenient, and Great for Sending Documents Directly
What do you like best about Docusign CLM?It’s easy to use and convenient, and I like that I can send it directly to recipients.What do you dislike about Docusign CLM?Combined documents and a PDF file including docx extension in the nameWhat problems is Docusign CLM solving and how is that benefiting you?Contracts for candidates
Read more
NB

Naveen B

August 4, 2026 Source: G2.com
Easy, Fast, Secure Signed Document Transfers with Strong Confidentiality
What do you like best about Docusign CLM?Easy access and fast, secure transfer of signed documents, with strong safety and confidentiality.What do you dislike about Docusign CLM?while using Docusign never came across any so far.What problems is Docusign CLM solving and how is that benefiting you?With the employee onboarding signing process and with client agreements. It would help if these could be made faster and smoother to sign, so we can proceed without delays.
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SM

Strive M

August 3, 2026 Source: G2.com
Seamless Document Signing, Flawless Performance
What do you like best about Docusign CLM?I like the architecture of Docusign CLM and the ability to select specific areas for document signatures. It's easy to add additional details like Name, position, company, and date. I find it very easy to set up with my work email, and it's straightforward to attach or upload documents. It allows quick execution of signatures on documents, and my clients can easily access them.What do you dislike about Docusign CLM?I can’t name anything specific because the software works fine for me for the past 2 years I have been usingWhat problems is Docusign CLM solving and how is that benefiting you?I use Docusign CLM for quick execution of signatures and easy document uploads, enabling clients to access them easily. I like its architecture and the ability to select signature areas and add details like name, position, and date.
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FS

Ferran S

August 3, 2026 Source: G2.com
Fast, Easy to Use, and Gets the Job Done
What do you like best about Docusign CLM?Ease of use, its does its job very well and fastWhat do you dislike about Docusign CLM?It feels like what I’m signing up for doesn’t have any “real” value, since I’m not using any certificates.What problems is Docusign CLM solving and how is that benefiting you?It solves the problem of document signing by letting me sign digital documents in a really easy way.
Read more
VT

Verified User in Leisure, Travel & Tourism

August 3, 2026 Source: G2.com
Efficient HR Document Tracking Made Easy
What do you like best about Docusign CLM?As an HR professional, I find it very efficient to use, and it makes it easy to track progress on documents.What do you dislike about Docusign CLM?Documents seem to expire pretty quickly, so I end up having to resend them to stakeholders.What problems is Docusign CLM solving and how is that benefiting you?It’s very easy to track progress, and when needed, it’s simple to identify who hasn’t signed or viewed a document.
Read more
AG

Ayushi G

July 30, 2026 Source: G2.com
One of the Best CLM Solutions: Easy UI and Seamless Integrations
What do you like best about Docusign CLM?This is one of the best CLM solutions out there, not only because of its easy-to-use UI, but also because it integrates with so many other tools and software. That cuts down the hassle of hopping around between multiple tabs.What do you dislike about Docusign CLM?Nothing major to dislike; it just still follows the same architecture, even though they may have updated it a little.What problems is Docusign CLM solving and how is that benefiting you?It makes the move toward going paperless in organisations much easier. You can also keep track of everything for years without any hassle.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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