Digistorm Funnel Reviews

I like how Digistorm Funnel brings the whole enquiry-to-enrolment journey into one place — especially the automation and clear visibility of where each family is in the process. It saves time, reduces manual follow-ups, and makes it easier for teams to work together without things slipping through the cracks.

One downside is that some workflows can feel a bit rigid, especially when you want to customise stages or automate more complex, school-specific processes. There can also be a learning curve for new users, and certain actions take a few more clicks than expected, which can slow things down during busy periods.

Digistorm Funnel solves the problem of managing enquiries, applications, and enrolments across multiple systems and spreadsheets. By centralising everything in one platform, it reduces duplication, missed follow-ups, and communication gaps between team members. The benefit for me is clearer visibility of each family’s journey, more timely and consistent communication, and significant time savings — which ultimately leads to a smoother experience for families and better enrolment outcomes.

Digistorm is truly an amazing system that has revolutionized our school's administrative processes. Its seamless automations have made managing tasks a breeze, significantly reducing the workload for our staff. The events check-in app has proven invaluable when we have large gatherings, ensuring smooth and efficient registration. Moreover, the payment tab, linked to Stripepay via API, has streamlined our financial operations, eliminating the need to constantly bother the finance department for bank statement checks. The system's ease of API integration is a standout feature, making it adaptable to our unique needs. Without a doubt, Digistorm is a must-have for any school, and we wholeheartedly recommend it!

For me this would be that we cannot use the check-in app for bookings and only for events. We have a big organisation of 22 sites and we do not have great reports as an organisational level and we need to go into each account. But apart from that, i love the sytem!

Follow ups are done by automation, which is amazing! the automation answers every lead, which lets our school admins focus on that personal touch during interviews and other tasks.

We love the Customer Service DF provides to us and allows us to provide our prospective familes! Digistorm Funnel has allowed our small admissions dept to optimize our limited time resources and manage inquiring families with greater ease. We can provide more touch-points than we would otherwise, resulting in better customer service.

Getting started seemed daunting; it seemed overwhelming to transition to a new system and then learn all it could do. However, the Team at Digistorm truly helped us every step of the way and made it all much more bearable. We have no dislikes so far!

Managing many leads with a very small admissions team. Funnel has allowed us to stay in constant communication with leads from inquiry through the application. Through the pandemic, as our admissions process had to adapt, we were able to customize Funnel as often as needed.

Funnel has allowed us to streamline our whole enrolment process. We have confidence that we are keeping our prospective families engaged with the ability to touch base with them at regular intervals along their enrolment journey.

The duplication of contacts when completing different forms.

Having the one database which we can log and see everything that has been communicated to a family. This has created a story for each of our applicants which means either one of us in our Team can continue with the process wherever it is at.

UNLIKE BEFORE, I LOVE the time I now have to engage with families in real-time.

That we never started using it sooner!! I would like to see reports being more user-friendly for what we use at the College.

Digistorm is working with us on reporting and enhanced automation features, which will make my role more efficient. My time in my position is becoming so much more productive.

We are not an education provider but could see how this product could be adapted to suit our needs. While I needed an event management tool and CRM, It was also essential that I could create customer journeys and can fully automate communications with our customers. While we rely on every aspect of Funnel to run our business, customer journey automation has saved us 25% of our time each week. Giving us more time to innovate and get creative.

It doesn't connect with the app. This is irrelevant for educators, but we have pushed Funnel to new limits for our business. If/ when they can combine the two, It will be a game changer for our business.

Every problem. We are not a school, so we use Funnel to run one of the biggest arms of our business. Funnel solves customer management issues, time management, and communication automation means we don't drop the ball on any communications and are constantly in touch with our customers.

The information provided by parents regarding enrolments can be dissected, exported and is hugely beneficial when looking at strategic school planning. It is excellent that it is adaptable to the needs of an individual school- particularly the Enrolment Application.

The data tells a great enrolment story at a glance- but I would really like applications in the Leads List to turn red ( or something similar ) once you have opened them. Maybe bold to not bold font.

Having data for enroling students available at any time. Being able to send bulk messages to families about events and updates is a timesaver.

In addition, having the data imported into our software system is a timesaver and makes for less error in data entry.

Very user friendly. Great customer support.

Nothing comes to mind at this point, which is good.

Keeping all enrolments and attached documents together. Easy to access required information.

Funnel has allowed us to smoothly make the transition from a manual enrolments system to accepting electronic enrolments with ease. It has not only created a smoother, more user-friendly experience for our prospective parents but it has streamlined the enrolments process for our team.

The Funnel team have been extremely helpful but at times, we have challenges with their workload meaning we couldn't book training sessions in a timely manner. The support requests also take a bit of time which isn't ideal.

Streamlines the enrolments process. Allows us to see our stats in one snapshot that we we were struggling across platforms previously. Creates a central location for the enrolments team to capture information.

Once you have used it for a while, Funnel is an easy package to keep information regarding future enrolments. It allows us to sort them quickly for several staff to access simultaneously.

We would love it if Funnal allowed us to download a report linking siblings together. We need to do this manually, which now takes longer than previously.

No more lost paper enrolment forms. No time is saved, enrolments are neater, and data is more accurate. Moving enrolments from year to year is easy as they progress on waitlists. Funnel is perfect for creating waitlists.