Dial800 Reviews

Dial 800's CallView 360 provides lots of data and is extremely intuitive, which is something important to me as I tend to try and feel/learn platforms out rather than watch any instructional videos or go through orientations. Also helps to have fantastic employees at Dial800 who make everything super easy

Can't think of anything really...the platform meets are needs and more!

We are honing our media expense to the most optimal channels/times/spots, and the platform allows us to quickly determine what is working for us

It allows for me to plan my business calls better, I'm able to see and monitor who I'm calling and who is calling me. If there's a spam contact, I'm notified,

I haven't seen many features that I haven't enjoyed, I can see accessibility being an issue for some folks.

I'm able to track phone calls and use the analytic tools to help track recordings, which is so helpful for large projects and campaigns.

CallView 360 has helped make my job easier by providing thorough reports that show Everything i needed to know about my incoming and outgoing calls as well as providing recordings in the event they were needed

There isn't anything i dislike about using this software

Providung thorough reports & helping lead managers narrow down demographics has been very helpful

The set up was extremely easy. I called in and was greeted with expertise!

I haven't had any issues so far and hope it stays this way!

I like the convenience of being able to access my information from anywhere that there is an internet connection.

I like the way user interface is designed. it helps tech professionals for working efficiently especially in support environments.

Sometimes it gets laggy. But it's not that bad. Still worthy for the price. a reboot helps with it.

Please try this application for once. It's a good application for tracking calls related to different streams like toll free and call routing.

We are providing support to our customers, transitioned from traditional VOIP environment to this digital solution. Our team is fully satisfied with this solution.

I like the ease of using it. It gives a full control. I can monitor and manage the calls the way I want by using mult-channel calling feature. Dynamic Number Insertion is a fav. feature.

There is no trial version, and it's a bit expensive too. A skeptical person would not put money to buy unless he knows someone who is using it.

It helps grow your business if you are dealing with clients remotely. Worth trying

I keep the catalogue of phone call recordings for later use. I am tracking phone calls when multiple parties are involved.