Devicemax

About Devicemax

Devicemax is a call deflection solution that ensures autonomous self-service along with proactive support to increase call volumes and collective efficiency. It supports a vast library that connects to multiple devices, most of which are unbranded and belong from the emerging markets. The solutions offered by Devicemax are all aimed at client managing devices to offer higher ARPU. this, in turn, also controls operating costs and manages customer experience for better feedback. The solutions are applicable for mobile network operators, internet service providers, logistics, field support and more. Enterprises hailing from over 25 different countries have resorted to Devicemax for driving revenue, reducing costs and looking after elevated standards of security. Their overall mission is to set record benchmarks related to customer experience and management. Some of the special self-care solutions offered by Devicemax include ProaktiveKare, merged reality for 5G use cases and device guides for easier navigation. ProaktivKarehelps in delivering ample concern towards customers on several technical issues, one of them being call deflection.