VE

Verified User in Higher Education

November 23, 2021 Source: G2.com

Desk top Authority

What do you like best about Desktop Authority Management Suite?

.the speed and efficiency are really the best along with the ecosystem it creates with all my devices

What do you dislike about Desktop Authority Management Suite?

As far as I know it's only windows platform that this is available for

Recommendations to others considering Desktop Authority Management Suite?

If you work from home and office this is great

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Ease of working from location to location

TS

Troy S

November 10, 2021 Source: G2.com

Here I was paying for another service and I already had it built in to DA! Excellent Resource for an IT team

What do you like best about Desktop Authority Management Suite?

Automation is the name of the game in IT and this product does a lot of that for me. Simple things like adding printers or storage to a particular user are done automatically by the system. I no longer have to worry about scripting to make such things happen

What do you dislike about Desktop Authority Management Suite?

There are so many features that it is hard to make use of everything. It takes a while to learn it all and implement the things you need. I wish they have a video series or something to outline features in little bites.

Recommendations to others considering Desktop Authority Management Suite?

Check this suite against other systems you are using. It has so many features you might be able to replace several other services and save yourself some budget dollars.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

We actually just discovered the system has something called expert assist. This is a remote management and remote support suite built in.

GP

Glenn P

June 23, 2020 Source: G2.com

My choice for endpoint management

What do you like best about Desktop Authority Management Suite?

Desktop Authority provides an environment for managing endpoints that is much more intuitive than Group Policy. Add the hardware/software inventory capabilities at each user login and the reporting tools and it far surpasses GPO.

What do you dislike about Desktop Authority Management Suite?

The integrated remote control solution could be better. We find that it occasionally refuses to connect to some devices. The use of Java runtime for remote control is also disappointing.

Recommendations to others considering Desktop Authority Management Suite?

We use the feature because it saves us the cost of purchasing another tool, but there are times when I'm ready to dump the remote control feature and look elsewhere.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

We use Desktop Authority to automate many things at user login, including drive letter mappings, printer installation and registry tweaks. Since we are a small IT team with users scattered over a large geographical area, automation of these items saves IT staff time for more critical work.

AJ

Alan J

April 2, 2019 Source: G2.com

Long time user

What do you like best about Desktop Authority Management Suite?

Automating so many tasks without having to know scripting. Also provides a centralized point to manage many options.

What do you dislike about Desktop Authority Management Suite?

So many ownership changes through the years.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

I use DA to map shared drives, assign shared printers, provide Outlook signatures, create desktop shortcuts, etc. I can assign these things to groups in Active Directory, or individuals, which makes managing all these assignments and mappings much easier than doing it all manually.

VP

Verified User in Medical Practice

January 26, 2019 Source: G2.com

Best program ever

What do you like best about Desktop Authority Management Suite?

.I like the user friendly interface and quick load up of applications

What do you dislike about Desktop Authority Management Suite?

I dislike the initial program set up walk through instructions are very tedious and time consuming

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

We have not used it to solve any business related issues as of right now

VS

Verified User in Information Technology and Services

December 13, 2017 Source: G2.com

Cs IT connect

What do you like best about Desktop Authority Management Suite?

.virtual representations of all the system tools need for easy job and adaptability in Windows environment

What do you dislike about Desktop Authority Management Suite?

vulnerability of the expert connect on the client pc

Recommendations to others considering Desktop Authority Management Suite?

yes

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Remote desktop connection across local offices and the office p

VS

Verified User in Information Technology and Services

April 6, 2017 Source: G2.com

PU increase Its a centralized software for all Windows Server listed for organization

What do you like best about Desktop Authority Management Suite?

Helps with faster management of windows servers including recycle and reboot. Its is very stable for managing all the windows server present in my organization. I feel this is a very good and very feasible windows server management platform available.

What do you dislike about Desktop Authority Management Suite?

Its not feasible as cloud platform. Sometimes I feel the software has few limitation and the cost is also high if we look at small organization

Recommendations to others considering Desktop Authority Management Suite?

Its a very good platform if you are not looking at the cost side . Very easy to use and is very stable in managing the system.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Windows server management

AB

Ariel B

December 22, 2016 Source: G2.com

Very Happy

What do you like best about Desktop Authority Management Suite?

.i like the integration, inventory, remote assistant, reporting and patches manangement

What do you dislike about Desktop Authority Management Suite?

nothing, everything in this app is what i liked

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

time management

VS

Verified User in Computer & Network Security

November 24, 2020 Source: G2.com

Pretty Decent I would recommend

What do you like best about Desktop Authority Management Suite?

Extremely User Friendly and simple to use

What do you dislike about Desktop Authority Management Suite?

Sometimes updates wouldn't push correctly and cause a lot of admin overhead

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Patch Management. It makes things so much more simpler for admins and engineers to conduct work and complete it in a timely manner.

VA

Verified User in Government Administration

June 11, 2020 Source: G2.com

PCs Very powerful tool

What do you like best about Desktop Authority Management Suite?

.Ease of use, easy to deploy configurations outside of group policy

What do you dislike about Desktop Authority Management Suite?

I have nothing bad to say about the product

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

Just an easy way to deploy software, configuration changes, remote control

Desktop Authority Management Suite Reviews

User Rating

Rating Distribution

Do You Use Desktop Authority Management Suite?

Verified User in Higher Education

Troy S

Glenn P

Alan J

Verified User in Medical Practice

Verified User in Information Technology and Services

Verified User in Information Technology and Services

Ariel B

Verified User in Computer & Network Security

Verified User in Government Administration

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