Decorum Reviews

Decorum allows access to all customer-related and order-related information on the phone. This makes it very easy for us to manage our day-to-day activities as we are always on the move. The order placing process is also very quick.

No downsides until now. It is working well

We use Decorum to manage all our order and sales related activities. Some of our customers use the customer portal to place orders directly.

I like how customizable Decorum is. Based on several factors, our order flow varies from customer to customer, and Decorum gives us the flexibility to give each customer a suitable experience. The customization is as simple as on-off buttons, and we are able to do them ourselves, without any coding or other help from Decorum’s team.

I’ve had a pretty good experience with the implementation and usage of Decorum. They’ve been responsive and available as and when required. No complaints.

Our order process was quite complex with several product variables. This resulted in a lot of online & offline communication. We were looking to build a custom solution when we stumbled upon Decorum. Decorum has helped map out our process and automate it, easing several operational tasks and reducing manual communication / interventions to a large level.

Decorum has transferred the way I oversee order and sales activities in the company. With all information updated in real-time on Decorum's mobile app. I do not have to hold regular sales meeting or make calls throughout the day to get updates. The team is working more efficiently.

The team adapted to Decorum very easily. It is working well for us, as I don't dislike anything.

Decorum has given us the competitive advantage by shortening our order to despatch cycle, and allowing us to better serve our customers. There used to be a lot of communication error in the company earlier when orders were shared haphazardly. But now with all information in one place,we don't face that issue any longer.

It’s a creative application software , where always have to come up with new ideas. And, this is something I have been looking for.

Improvising the Parameters and other fac

every customization in decorum solved ASAP.

User friendly and has all relevant information reference orders available at your fingertips. Our customers love it as well.

Nothing, we have not had any issues and love it

We are reducing the volume of emails between our company and our customers ref their orders. Human error has been minimized ref order entry. Our customers send us their orders via Decorum. The orders are then approved, dispatched, and closed on Decorum, keeping our customers and our customer service team informed. Integration with our ERP tool has further streamlined the whole process. It helps us provide excellence customer service.

With Decorum in place, I don’t manage orders on email anymore! This has been a huge relief as emails were not efficient for receiving orders. Also, orders we receive on Decorum are more complete as our customers get prompted to enter all necessary details.

There's nothing to dislike about Decorum. It has transformed our operations, and the team behind it has been very easy to work with. The one and only (minor) issue I have is getting used to the way the phone numbers are set up without any dashes in between the numbers, but that is a minor detail.

Our customers have responded very well to the ease of use of Decorum. Decorum has simplified order placing for them, and order management for us. We don’t need to manually copy order data anymore. The team can always log on to the platform and know what’s happening without following up with each other.

Decorum is my trusted companion on the field. I like that it saves me a lot of time during the day from following up on orders. It also gives me quick access to all customer information

I don’t dislike anything. I am happy with all the features.

We are using Decorum at Sobisco to manage all our orders. It is giving our distributors an order portal to place their orders directly to the company. And with the sales mobile app, we are able to follow up with new leads and better serve our existing customers.

It helps to get real time data, all the requirements, pending orders etc

there is nothing i dislike about decorum

Co-ordination is better then ever, feature of approval centres, requisition from sale team, really good ....

Real time insight,faster sync with third pary acoounting software.

Ther is nothing dislike about Decorum or its features.

As i mentioned earilier , real time tracking of order and despatch.

.Decorum simplifies the full order cycle by automating many tasks for our customers and for us! It also keeps us all on the same page, removing any chance of miscommunication

I have experienced no issues or drawbacks with the software

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