Datapacket.com Reviews

Quality of the provided servers.

Richness of options they provide.

During our work togather we did not experience any problems with them.

Locate powerful bare metal servers next to our customers.

After trying out various bare metal hosting providers for the past 10 years, DataPacket has truly stood out among them, meeting our requirements exceptionally well.

1) Their network connectivity sets them apart, with a global reach with low latency everywhere. Across 23 of DataPacket’s locations, our servers have seen significant improvements in average user latency and network stability following our migration.

2) Our interaction with their sales and support team has been amazing. Rapid response times and goes above and beyond to provide solutions for us. Also, unlike prior experiences when issues arise where we’ve been suggested to reinstall our servers, DataPacket’s team is genuinely helpful.

3) DataPacket’s dashboard is one of the best in the industry. We get a clear overview of our servers, network usage, detailed DDoS attack overview, transparent billing details, and more. Using it is a joy compared to the industry norms in this regard.

In summary, DataPacket is a provider where everything simply just works, which aligns perfectly with what we’re looking for.

We have been customers at DataPacket for nearly a year now, during which little to no issues have arisen. If we were to highlight a minor concern, it would be that lead times for new deployments (of non-stock servers) have been longer than expected a couple of times.

Our requirements are quite high for a hosting provider, including offering a large variety of locations, exceptional low-latency network connectivity, robust DDoS protection that can handle large attacks, latest-generation server configurations, and responsive support that can genuinely help when issues arise.

DataPacket ticks all of these boxes for us (and more), enabling us to focus more efforts on other parts of our business.

DataPacket is extremely easy to work with and continually goes above and beyond to provide us with the level of service and support that we need. Having direct access to their team via our own channels allows us to collaborate quicker and faster than with any other provider, and the team is always ready to help us with whatever we need.

Their customer portal is one of the best in the industry, with detailed insights into not only the servers they provide, but also network traffic, network attacks and more. The level of detail they provide for network attacks in particular is something that we now use an example for all providers we work with.

DataPacket continually iterates and improves its offerings both in terms of physical hardware and its essential customer portal. For some customers, the lack of cheaper options may be a downside, but we appreciate the premium level of service that they provide.

If you're considering DataPacket, I'd recommend reaching out to their sales team. You'll be greeted with folks who are always happy to help, and you'll very quickly find this same level of professionalism extended to all aspects of their service.

DataPacket allows us to seamlessly scale our business faster than ever before. They enable us to expand our server offerings to additional regions, improving the connectivity and experience for gamers everywhere. With DataPacket, we've been able to offer gamers all around the world a better gaming experience - they can simply get in-game and play, never having to worry about server connectivity problems.

Working with DataPacket is a pleasure. Our account manager always have the best solution for any problem, the support team never took more than 5 minutes to reply and the network really never disappointed us at all. There is NO other company in the industry with this level of service and technical support quality. They're awesome!

There is nothing I dislike about DP, seriously.

Keep this great job guys!

Datapacket has been able to deliver lots of traffic with an exceptional level of speed, low latency and high uptime. Their technical support never took long to fix a problem and overall, we don't have any infrastructure problems being a DP client.

The best thing about Datapacket is its excellent support. Whatever question or issue we had, we could talk to the person directly responsible for that in a Slack channel and get our question resolved. This is not something you can ever have with most of their competitors.

Lack of cheaper options. Datapacket offers rather powerful dedicated servers which are great, but for some things, you may want to have cheaper and slower servers or even a VPS.

For our project, we need many servers all over the world, all of which announce the same IPs via BGP. With Datapacket setting up all this servers network went smoothly, everything works great.

We love working with Datapacket, their passionate team is always available for our requests.

Custom requests are not a problem. They are very reliable and very responsive.

The servers have well-chosen configurations. The infrastructure seems to be well built.

As well as :

- BringYourOwnIp

- Our CSM (Ondra :p)

- Servers fit perfectly for us

- Available on slack

We understand Datpacket's Strategy but if we can make small feedbacks to keep improving :

- Bandwidth and IPs are expensive

- No layer 2 between Datacenters (a must-have)

- No choice for small servers?

We need to scale all over the world without GAFA. We have built our network in France, but for world, we need to go faster and we have chosen Datapacket because we prefer to work with a dedicated team than big companies like AWS and we needed bare metal server offers.

If you want easy deployment, flexibility, accuracy, security, automation, along with having 24x7 support, I'd recommend Datapacket.

Datapacket also providing you a global service by hosting servers in different locations based on your business plan.

There is nothing to dislike, but as a suggestion, I'd like to ask Datapacket team to keep extending their business to more countries.

It's better to improve DDoS portal by sharing more information regarding the attacks.

We could help our players to reach the lower latency as much as possible.

We really appreciate the communication with the DP Sales team (it is perfect to communicate our needs in our native language), and also, the speed of delivery of the requested server is pretty excellent. During our long cooperation, we faced only one problem, which was solved in 60 minutes and this is incredible (our previous experience with another company was just horrible). Also, the pricing is very fair, and we are saving hundreds of euros each month after choosing the DP instead of the old hosting provider.

nothning, we have only a good expericnce with the DP

do not consider if use DP - just use it

HW problem on one of the servers with disk

High quality and 100% customer satisfaction. They always respond in minutes and there are no long term issues or promises made they can not live up to. Prices are more than fair for the services you receive and they help whenever they can with seemingly endless effort. Best customer frindly team!

There is nothing i dislike about Datapacket

Try it. You will not be disappointed. We have been with Datapacket for more than a year now and not a single service they offer was not worth the money.

Other companies were slow in response and for individual issues, you more often got a "no" as an answer. With Datapacket we get answers in minutes and there has never been an issue that could not be solved.

Flexibility and support are unlike anything in the market. Making the move from a traditional VM-based cloud to bare metal was an adjustment and there was always a debate on the trade-offs. DataPacket's flexibility really made the case for us to move to bare metal because we could get the configuration necessary to get the IP processing performance that made the shift worth it.

Every touch point with support has been extremely quick and incredibly professional. Other reviews point out bandwidth and price and so forth in the "what do you like best" question, but that focus doesn't do justice to the quality provides.

Bare metal seems to be a fairly crowded space and I don't know why DataPacket doesn't have higher Google search rankings. It took us a while of sifting through alternatives to find DataPacket and we're really happy we did.

Using DataPacket doesn't quite feel like the a typical cloud provider using VM and serverless and the onboarding experience at first feels a bit different, but after about a day we were seeing the upsides of working with DataPacket, so that context shift was fairly smooth.

If you're looking for bare metal, DataPacket is the best. Good data center locations. Great support. Flexibility in configuration. We did a deeper evaluation of Packet.com, but we also did lighter evaluations of many other bare metal cloud vendors and DataPacket came out on top.

Lolo offers a Programmable Virtual Private Cloud (VPC) which we've historically used other VM-based cloud providers for hosting. The Programmable VPC is all about high performance IP switching and routing with the ability to control device/terminal and routing through APIs and your own low code, visually built applications. DataPacket really helped us up our game in terms of scalability per core.