COMPASS Quality Management System Reviews

I like the flexibility to define types of initiatives and tailor them to each particular project. The ability to concisely capture the relevant criteria and evaluate the inputs and outputs against those criteria within the tool is invaluable.

The interface formatting could use some help. It seems to get in the way within the browser of doing the edits. Having to expand the text boxes for each section by default, rather than having it optional to collapse them, is a bit unwieldy.

I've led multiple process improvement and business intelligence projects using this tool. It helps the team organize the goals of the project and capture the team's inputs as well as streamline decision making.

The structured & standardized solution to managing a large portfolio of improvement projects

The ability for the project leader and team to access tools and training at the point of use and real-time

The ability to access and pull all backend data for customized reporting on our execution performance

The willingness and capability of Creato's team to deliver the solution we needed that aligns with our business's needs

I have been in search of a good audit system software that meets the needs of my agency's quality management program. After working with the COMPASS system for its functionality with performance improvement projects, I have also found that it has the capabilities to provide the support I need from beginning to end in the audit process, to include Corrective Action/Preventive Action (CAPA). COMPASS is easy to navigate and has plenty of customizable capabilities. I like the idea of having a "one-stop shop" for a total quality management system that allows audits, CAPA's, and performance improvement projects all in the same place. Not to mention, the technical support I receive is excellent when I am needing that extra support to help guide me along the way.

None. I look forward to each release of the next version because it always offers something beneficial to me.

I am starting to use it more for an auditing program to include CAPAs and performance improvement projects.

I like the ability to manage unlimited project templates for DMAIC and other CI methods. Excellent project tracking and reporting capabilities. It also includes a robust ideation module.

No dislikes, particularly since the company is flexible and offers the ability to customize features unique to the organization.

We are a Lean Six Sigma training and consulting company based in Canada. We needed a solution for our clients that offers a more efficient, effective, and standardized way for managing and tracking their portfolio of improvement projects. From defining the problem or opportunity, goal setting, project scope, business case, timelines, stakeholders, milestones, action steps, metrics, reporting etc. COMPASS fills this gap with an intuitive solution.

HAs all the Lean processes defined for ease? The ability to add ideas is crucial.

Staff reflected it would be much easier if all sections could be easily connected. Staff reported the need to go from one to the next and it can be a little cumbersome

Clinic flow,

The COMPASS Quality Management System includes a great Ideation module that aids in facilitating the gathering, ranking, and selection of improvement initiatives. It has an easy-to-use set of tools and templates for problem solving and improvement. This toolset makes it much easier to quickly create value stream maps, fishbone diagrams, CTQ trees, etc. Finally, its reporting capabilities are unparalleled. It can quickly create everything from A3 reports for individual problem solving/improvement efforts to reports that summarize the aggregate progress of all current initiatives. I would highly recommend COMPASS to anyone looking for a comprehensive system for identifying, executing, and overseeing process improvement initiatives.

I can't think of anything to dislike about COMPASS. Over the years I have been using it, there is constant innovation of features.

I have used COMPASS to gather and rank ideas / potential initiatives, manage projects and problem solving efforts, and view company progress. The types of improvements realized range from defect reduction to Turnaround Time reduction to increased capacity. COMPASS removes much of the waste associated with tracking and managing projects, so that we could focus on making the improvements happen.

Tools and training are useful for any number or size of projects.

Training modules could be more engaging.

Organization was able to increase employee satisfaction by improving the process of EHR input, saving time and money, while increasing productivity.

Compass is a tool our company uses every day. Amazing navigating the territories.

It's very slow when added to our computers. Would like some updates on that.

It's a lot easier tracking accounts and leaving notes on accounts to follow up with .

Provides all staff with ability to contribute new ideas and promote quality improvement throughout the organization.

Limited access to view projects by all users. User groups for particular projects should allow more users to view projects and project status.

COMPASS offers a wide variety of quality improvement tools and a large library of resources.

The system is easy to utilize and navigate.

At this time, I currently do not any complaints.

Allows for the ease of keeping track of projects as well as allowing tracking of cost saving measures within the organization.