Clowder Reviews

One of the biggest values Clowder has provided is allowing us to take our #1 member benefit, which is coaching resources like videos, charts, and documents, and put them directly into the hands of coaches wherever they are. Coaches are rarely sitting at a desk; they’re on the field, on buses, recruiting, or traveling. Clowder’s mobile experience has made it easy for members to access and implement resources immediately from their phones instead of waiting until they’re back at a computer. It has significantly increased accessibility, engagement, and day-to-day interaction with our content and organization.

We really haven’t run into many downsides with Clowder. Any time we’ve encountered a roadblock, Clowder's team has been willing to work toward a solution, and the platform continues to improve through regular updates that add functionality and enhance both our workflow and user experience. The only small drawback we’ve noticed currently is on the admin side. Currently scheduled push notifications tied to news feed posts don’t currently appear in the main scheduled push notification area, so there isn’t a fully comprehensive view of every notification that is scheduled.

Clowder has helped us solve two major challenges. First, it allows us to deliver our #1 member benefit, the coaching education resources like videos, charts, and documents, directly to coaches wherever they are instead of limiting access to when they’re at a computer. Second, it helped eliminate data silos through SSO integration with iMIS, creating a much more seamless member experience. It also transformed our mobile presence from being just an event app used around our annual convention into a true year-round engagement platform that keeps members connected to ABCA content, updates, and resources on a regular basis.

Working with Clowder has been an exceptional experience right from the start. Their app platform has truly revolutionized how we connect with our staff—it’s efficient, flexible, and remarkably user-friendly.

We went live with our Employee Engagement app almost 2 years ago and have over 80% of our team actively using the app today.

Clowder is a marvelous tool. After the initial setup the program is very much a 'set and forget' tool that is so useful as an app for our events that we have done away with print versions of our event schedules. Clowder integrates well with CVent, and is a far easier app than the one CVent offers. And Clowder's seamless integration with iMIS makes for easy authentication and control of what attendees can see within the app. And the staff at Clowder has been great about assisting us any time we have had the need for changes. We have four major events a year, and Clowder has made transitioning from one event to the next very easy (which is important for us as our events schedules overlap).

We genuinely have no complaints about Clowder. Everyone on our staff involved with the product finds it easy and effective.

As I said previously, Clowder has freed us from needing to provide print schedules for all the sessions at our events. And with Clowder's direct integration into iMIS we can control features such as letting member attendees see profile information about other members while non-member attendees cannot.

Clowder elevated the member experience. It adds additional value proposition to our member benefits. The interface is intuitive and easy to navigate, which has helped with adoption across all user levels. Features like push notifications, event calendars, direct messaging, and discussion feeds have significantly enhanced the way we interact with our members on a daily basis. The overall implementation, while initially seemed overwhelming for someone not so "coding-capable", the team at Clowder spelled everything out in such a way, I felt confident every step of the way. (And when I did hit a speed bump, the team responded quickly with clear guidance!)

There are some (minor) integration quirks with our AMS that required some creative thinking on the best way to navigate post launch. The workaround/solution was ultimately seamless and does not affect how the app works for the end-user. We just have a few extra steps from the admin side which are worth it in the end.

People are always on the go, especially our members. Clowder solved the missing link of making our AMS user friendly in a mobile fashion.

The set up of the events starts out with the ease of it pulling over from iMIS. That is great because there is no need for extra steps.

We have used Clowder for two large events. Our members had great reviews and loved the offerings of our event on their mobile device. We are looking at offering more options for sponsors for events because of the flexibility of the app.

Where to begin? Upon the first meeting with Clowder representatives, you will quickly be impressed by their knowledge, ease of explanation, marketing prowess and desire to truly help your organization succeed. From a technical standpoint, the platform is extremely user-friendly so even the least tech-savvy person could jump in and use it. I've never heard anyone say it's too difficult to work with. Their support is top-notch. Client Success Managers are always available to anwer questions, brainstorm and share industry ideas and assist when there may be technical glitches.

There just isn't anything not to like! Clowder is awesome in every aspect and our mobile app has been extremely successful. No complaints at all.

When we first implemented and launched the app, we struggled to get our members to download the app. Clowder assisted us every corner and gave us the tools we needed. Having a mobile app in conjunction with our social media channels and website really completes the circle.

We were with a different app provider back in 2019-2022 and it wasn't a great experience. We had some hiccups during our event, and I couldn't get in contact with any of their support people. After switching to Clowder in 2023, it has been fantastic! The app is beautiful and easy to use. We love that it's an evergreen product so our users can stay connected year-round. If we have had any questions, or need to be shown how to use a feature again, Caitlin is always quick to respond. We have been very happy with our experience using Clowder.

We get the most activity from our users during our national conference in July. There have been a few things with the event feature that could be improved, like an interactive map or the ability to add your own events to your schedule. Because of the way their developers operate on a 2 week cycle, it can sometimes take a while for issues to be fixed.

It has become a space for our members to connect with other members. We do promote it a lot specifically for our annual conference because we can share a lot about the event there. We also encourage posting through out the rest of the year as a space for sharing and networking.

The support and dedicated Client Advisor have been valuable in launching and growing the use of our App. Really like how easy it is to use - both as an administrator and a user.

Would like to see a few more functions within a basic package.

Getting more users on board and giving suggestions for more usage.

Thank Zilah's fantastic customer support and step-by-step instructions have been invaluable in helping me navigate the application smoothly and easy to use—ease of Implementation. We use Clowder several times a week. I like Clowder futures that, especially survey options. Thanks to the fact that your software is simple to integrate, it integrates easily into existing workflows.

would be great if survey futures could be more extended e.g. more complex than just yes or no answers

Better collaboration: Clowder facilitates smooth communication between our members so that they can integrate and easily access our website, member area etc.

Clowder is a combination of all the known social media apps in one place! Very easy to use, it was quickly adapted to my business' branding and looks great!

I look forward to to the desktop version too!

I highly recommend Clowder! It was a game-changer for my business and the team supporting me is great, a true business partner.

I have all communications, information and material that I need in one place, wherever I am.