Checkfront Reviews

The utility features are helpful, and navigating customer profiles to view different experience metrics is straightforward.

the accessibility ffor remote use and the lack off sub-worker accounts to help know what days may need high volume employee help

the issue of customer reservatyion times and booking, all tracked into one condensed space

Checkfront is an enabler and facilitator. They enable you by providing tools that help you sell lots of rental items. It could be houses, you might rent out chickens to lonely retired farmers, or something more mundane like us renting out A/V equipment. End of the day, they provide sexy tools that makes renting things fun. They also facilitate delivering the best customer experience possible to your clients with easy integrations, automated marketing messaging, and every payment processor imaginable. Their customer support is great as well. It's worth gold texting, emailing and getting a response in minutes not days.

I dislike that I have to share Checkfront with anyone else. Especially our competitors who wonder how we can respond so quickly and deliver the best rental experience possible while they are stuck with software from the 90's running on DOS in the back warehouse.

Keeping track of inventory, what's available on any given day, getting people to pay, sign contracts, give us their information, and reporting revenue, taxes and all the other crap that goes with renting equipment out. They make it easy.

I love the ease of booking flow for guests. I enjoy the flexibility Checkfront provides for staff. The Checkfront staff are also so fantastic; their on-going support, top-notch guidance, and easy implmentation processes. I use checkfront daily and it has become a major tool in my aresnal for pulling data, communicating with guests, and internal operational process.

My finance team has some issues with the reporting side of Checkfront and I wish Checkfront integrated with our current POS.

Checkfront streamlined our reservation process and with the ease of access for guests to book their own reservations easily online has really lessened the load for our folks who work in our Customer Contact Center.

Checkfront is easy to use for my business and our customers. That's an essential key to making things work primarily on eCommerce. And the answer is when you receive a click from a customer purchasing our services.

The only matter is not having an immediate response to the surge of a dude. I compare this to our customers looking for a quick answer to what they want. But everything is solved on time.

Checkfront has been very understanding because I'm not an expert. Still, I do everything to understand how checkfront work appropriately for our website and customers, and I mean, I do all the work programming our links. Of course, easy things sometimes become difficult for me, and they always have a straightforward and dynamic way of explaining how to do them.

.Our control of the operation, day by day, the change of operation is simple, incluid new product is easy

Only in my country, implement the pay, using datafono

I think they are always adjusting the system to continuous improvements, what is not clear to me is how they progress in some cases

I like the ease of use and price for the service.

I dislike the ability to easily edit bookings. More specifically, it is difficult to add days to the guest's stay if there is a gap in their occupancy. Or, if the guest switches from a small campsite to a large campsite.

Reservations and web interface with our guests.

The price is good and competitive. There are always updates and willing to consider system changes for custom use.

It isnt possible to be able to speak to customer help unless you pay for a high end package which looses its personal feel that it had when we first signed up.

an increase in bookings

Checkfront is constantly updated. Being able to connect with major OTAs like Viator and GetYourGuide is a basic feature. It also helps our business by offering webhook which we use to make our original calendar management system. Reasonable monthly fee is what I like about Checkfront too.

I wish it offered API with KLOOK, auto cancel system with Viator/TripAdvisor etc.

We receive 20 to 30 bookings per day on average, at multiple locations. Using Checkfront solves all the mess that can occur if we do not use the software. Some other competitors charge per booking fee but Checkfront does not, and that is also what I feel assured about using Checkfront.

I like the reservation part best. It is very easy to make and import new reservations.

I wish Checkfront had a way of marking rooms yet to be cleaned and rooms that have already been cleaned for the day.

Checkfront helps us eliminate double bookings. It benefits us by not having to contact a guest regarding a double booking.

My company has been using Checkfront for nine years successfully. It is a great and reliable product that I would highly recommend.

Checkfront is very helpful, but it could be more user friendly without so many steps.

Checkfront is our booking tool and it is the most important part of the reservation process.