ChannelSale Reviews

Easy and affordable are the two best words to describe ChannelSale. This is definitely a small-business friendly solution topped with dependable customer service. Laymen in e commerce (like me) can actually approach ChannelSale for enlightening learning experience. My association with this company for the past 10 months has been an eye-opening experience.

Very frankly, there was nothing to dislike. So can't say anything on this.

ChannelSale has proven very worthy as far as API integration is concerned. The smoothness in integrated performance of the softwares and tools from this company has been very encouraging especially for the newer sellers who may not have any idea about background processes.

I love ChannelSale actually. Have been with them for nearly a year now and it has all been very smooth and easy. If not, their customer executive is always there to help.

One of the best parts about this ecommerce solution is the number of shopping platforms it supports. And to that, its interface is quite easy to handle. Plus, comparing to other service providers it’s quite affordable.

Have been using it for long, haven’t really found anything big to dislike that’s worth mentioning. Hopefully, that’s how it will remain in the future.

Honestly, we spent ALL our time troubleshooting ChannelSale's bugs instead of actually using features. A waste of time, energy, and money.

Support was awful. Emails would get dropped, constantly. So weeks would go by where nothing was progressing for all of our bugs with the system. This was a nightmare from start to finish.

We used ChannelSale for multi-Channel selling. But the problem was the integration with Amazon never worked. Plagued with bugs and issues, and we spent the majority of our time troubleshooting rather than using any of their advertised features.

I didnt really like anything. Their service and support is absolutely atrocious and the product never worked for several months so we dont know if there even could have been anything good about it.

Just about everything they offer is mediocre at best... customer service, IT, developers, problem solving

Use ANY other company, unless you want to waste thousands of dollars and months of time with no results. Sellbrite, SellerActive, SolidCommerce, ChannelAdvisor... whatever, just dont use ChannelSale.

ChannelSale is the worst software provider you can find. We signed up with them and then MONTHS went by without anything working. That is not an over-exaggeration... not one single order came through correctly. Pricing was off at every field (total, subtotal, tax) and the order statuses were wrong. They dont do any internal testing when there is a problem, so they use your customers as guinea pigs. They also dont offer refunds - even if the customer had nothing to do with the error. If you are looking at other companies, save yourself time and aggravation by choosing one of them. ANY other company.

The stated capabilities and potential to scale are very high potential.

Month to Month engagement.

Their poor communication, lack of comprehension, slow execution, overcharges and inability to understand customer needs.