Builder Reviews

User Rating

3.8/5 (Based on 237 Ratings)

Rating Distribution

Excellent
59.5%
Very Good
10.1%
Average
2.5%
Poor
1.7%
Terrible
26.2%

User Sentiments

Dedicated Project Managers, Efficient Workflow, User-Friendly Interface, Transparent Communication

Poor Quality Development, Incompetent Development Team, Frequent Project Delays, Inadequate Project Management

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Review Summary

Customer reviews for Builder.ai are mixed. Many praise the team's professionalism, responsiveness, and ability to understand complex projects. However, several customers express dissatisfaction with delays, communication issues, and hidden costs. Some even allege fraudulent practices and a lack of transparency regarding code ownership. The platform itself is praised for its ease of use and comprehensive features, but its effectiveness is dependent on the assigned project manager and development team.

Pros

Builder.ai offers a platform that makes app development easy for nontechnical founders.
The Builder.ai team can provide valuable advice and guidance throughout the development process.
Builder.ai offers a modular format, making it easy to add or remove features and get quick estimates for cost and effort.

Cons

There are concerns about Builder.ai's commitment to delivering projects on time and within budget.
Some users have reported issues with the quality of the code and the responsiveness of the Builder.ai support team.
Builder.ai's pricing model can be opaque, with costs rising unexpectedly during the development process.

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Reviews

Victor Fredriksson

May 1, 2025 Source: Trustpilot.com

We worked with Builder.ai over a…

We worked with Builder.ai over a 12-month period on a complex software project. Throughout the engagement, their team handled design, project management, and code delivery with consistency and professionalism. Communication was structured, and milestones were clearly tracked. The process was well organized, and they were responsive to our input during each phase. The platform made it easy to monitor progress, and overall the collaboration was smooth.

Sarthak Khandelwal

April 16, 2025 Source: Trustpilot.com

Great experience working with Builder

We had a great experience working with Builder AI for our app development. The team was professional and went the extra mile to deliver a high quality app on time. Their project and support teams have also supported us on the journey. Would recommend them.

Ronald

April 6, 2025 Source: Trustpilot.com

Awesome company to work for

Date of experience: April 06, 2025

ThePfoa

March 10, 2025 Source: Trustpilot.com

Great service and support!

Joost has been involved with our App build from the early stages. His patience and professional ability are second to none. Its a daunting experience and an awful lot of work and meetings. Joost and Builder.ai have been amazing. We are now 80% done and the end result is going to be amazing!

Gourav Mishra

February 21, 2025 Source: Trustpilot.com

I have imagined the product in my mind…

I have imagined the product in my mind before and now to see it has been realised gives me immense pleasure that i am very satisfied with my experience with Vijay and his team. Vijay has walked me through every part of the user journey thoroughly and meticulously. I can't wait to start developing the MVP of my product with Vijay.

russell

February 21, 2025 Source: Trustpilot.com

Sunny and rob were amazing

Sunny and rob were amazing. Really helpful , good communication and were always friendly polite and happy. Great experience.

The Homeship

February 1, 2025 Source: Trustpilot.com

Great!

It was a great experience working with them!

pinki tayal

January 31, 2025 Source: Trustpilot.com

The team is very supportive and helpful…

The team is very supportive and helpful in every manner came to know about it a lot thank you

Praveen Kumar

January 31, 2025 Source: Trustpilot.com

It’s wonderful and working with Ruchika…

It’s wonderful and working with Ruchika is amazing

Alex Terese

December 15, 2024 Source: Trustpilot.com

Joost has been an incredible asset in…

Joost has been an incredible asset in moving our app into production. His expertise, dedication, and proactive problem-solving have been invaluable throughout the process. Joost consistently goes above and beyond, ensuring that every detail is handled efficiently and effectively.