BoxCast Reviews

Boxcast makes it easy for us to schedule and stream our weekly church service broadcasts. Using the simple, web-based interface, I can plan broadcasts to stream to multiple platforms based on each service's needs. Using our Spark box makes it easy to get a good-quality stream directly from our in-house feed. What is nice is that the system just works without any effort from our service AV volunteers. On the rare occasion when we have a support need, the technicians at BoxCast are always very helpful and go above and beyond.

Everything works great, but there is one feature that I would like to see added. First, I'd like to be able to end a broadcast from the Spark box. This would allow our volunteers to end the stream without logging in.

We did have a problem with the box and recording to the SD card, but a recent update fixed this issue. Support has always been very helpful and accommodating.

The ease of connecting with customer support is my favorite aspect. There's far less guesswork involved in troubleshooting than what we experienced with our last service.

I am not particularly happy that we are required to maintain a subscription plan to continue using the BoxCast Sparks we bought. I'm also frustrated that running two simultaneous streams requires paying an extra fee. Our streams often overlap by a few minutes, which creates complications, yet that inconvenience doesn't justify paying a higher cost for an already somewhat expensive plan.

The live diagnostics and editable livestreams have helped us remedy issues more quickly, particularly where Facebook Live streaming is concerned, and the automated beginning and ending of streams has removed a few steps from our process.

We started using BoxCast when COVID began in 2020. At first, we planned to discontinue broadcasts once in-person services resumed. However, we received such a strong response with BoxCast, along with the ability to broadcast to multiple platforms, that we decided to keep our broadcasts going.

We do a daily broadcast of Evening Prayer. Our priest needs to record it ahead of time, since she isn’t always available at the moment we go live. However, scheduling each day’s broadcast and setting up the links takes a lot of time and ends up being quite time-consuming.

We’re able to reach our parishioners on the platform of their choice. We routinely broadcast to both Facebook and YouTube using BoxCast.

Easy to use and an excellent product. Everyone has been great to work with, and the overall experience has been very positive.

There is really not anything I do not like.

Power surges caused our encoder, which was over six years old, to stop working, so we’re replacing it. They were wonderful about offering to troubleshoot, and they didn’t push us to buy a new one until everything had been checked out.

I think the simple dashboard and overall ease of use, especially for smaller orgs, make it an amazing option for anyone looking to stream. The customer service and the team are also amazing and very helpful. Adding destinations is relatively simple, and we have experienced consistency during our streams. Also, pricing is categorically more reasonable than that of competitors.

The multisite extension isn't as robust as I would like, easy to use but with the delay and lack of embedded communication makes it a little less usable for larger orgs that need to keep synced times between campuses or events that are being streamed.

They continue to add more and more integrations, including the multisite feature mentioned previously.

I use BoxCast to broadcast all county meetings, and it makes me compliant with the law while allowing constituents to access these meetings from home. I appreciate the ease of use and flexibility of the platform. Broadcasting to the platform is super easy, and scheduling meetings is straightforward. Plus, people wanting to view our county meetings find the platform easy to use. I also haven't found much I don't like about the platform, their support, and the depth of knowledge of the support staff. The support team was very helpful in those first couple of months, which made the setup fairly simple.

Nothing

I use BoxCast to broadcast county meetings, making me compliant with the law and enabling access from home. It's super easy to use, both for broadcasting and scheduling, and constituents find it easy to view meetings.

BoxCast has helped us streamline all of our live broadcasts across all of our locations at an excellent price. The interface is extremely easy to use, and the setup process is a breeze.

The main issue we wanted to solve was reliability, and BoxCast has consistently delivered.

BoxCast helped us better organize our content and made it easier to deliver it to our community. Before, every building did their own thing and now we deliver a high-quality content in a unified platform.

Boxcast offers a robust and reliable streaming platform

Would like to see more live video overlays

It has created an all in one streaming platform that is not a jack of all trades and master of none.

We have been streaming with Boxcast since Covid. I'm pleased with the affordability of the mini-Boxcast, and are well-pleased with the multiple features of the Boxcast-Pro. We have been using one of each for several years, and are in the process of upgrading the mini to a "Pro" model, for better timing, audio control and H.265 encoding. The hardware is fantastic, but the support is exceptional. We can reach live people whenever we need assistance. They've even stayed late beyond their shifts to provide expertise. I don't believe there's an easier system out there in install, deploy and maintain than Boxcaster. I highly recommend the entire system, devices, staff and software.

I really don't have any real negatives. We have had some equipment failures on the Pro model, but we were shipped warranty devices within a couple of days, so we didn't miss any scheduled streaming sessions.

Reaching shutins, marketing the church, helping us make disciples of all nations, reaching those confined to their locations, enabling asynchronous viewing of our services.

We looked around to find the best live stream solution for our church and what we found was that Boxcast was by far the easiest. The fact that we didn't need to search and find separate kinds of encoding and decoding hardware, or set up a dedicated computer just for the live stream, was a huge win for us. It's plug-and-play. The website is easy to use and it's the only "software" you'll have to deal with. It works so easily. Something we couldn't test out before we implemented Boxcast was the stability of the live stream, and we've been very happy with the result. In the early Sundays of the COVID-19 pandemic, we saw Facebook Live, Vimeo Live, YouTube Live, and many other services crash due to the sudden increase in internet traffic- but our stream with Boxcast never went down. We've been very happy with it.

The online dashboard is functionally very good, but using it does not feel as easy to use as the rest of the system. It's pretty utilitarian and can feel a bit overwhelming to someone who might be new to live streaming.

Of course, being able to live stream on multiple platforms (Our app, website, Facebook, and YouTube) at once is a big deal. It is very nice for our people to watch the live stream from whatever source they prefer. The embed function is very helpful in this, too. We built a chat room feature through a third party and it was so easy to embed Boxcast with that system.