Bloomerang Reviews

User Rating

4.6/5 (Based on 232 Ratings)

Rating Distribution

Excellent
72.8%
Very Good
22%
Average
1.3%
Poor
0.9%
Terrible
3%

User Sentiments

User-Friendly Interface, Excellent Customer Support, Comprehensive Reporting Features, Extensive Integrations

Limited Email Customization, Cumbersome Household Management, Limited Event Functionality, Inconsistent Data Integration

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Review Summary

Bloomerang users praise its user-friendly interface, ease of use, and robust features for tracking donor communications, managing relationships, and streamlining fundraising efforts. They also appreciate the excellent customer support and extensive training resources provided by the company. However, some users have expressed concerns about the system's occasional glitches, limited reporting capabilities, and the need for more customization options. Additionally, a few users found the pricing to be on the higher side compared to similar solutions.

Pros

Easytouse interface and intuitive user experience.
Robust data management options for tracking donor information.
Seamless integration with other donor management and fundraising tools.
Efficiently manage and track donor engagement activities.

Cons

Limited customization options for reports and data visualization.
Occasional technical glitches and integration issues reported by some users.
Steep learning curve for new users requiring dedicated training or support.
Pricing may be a concern for smaller nonprofits with limited budgets.

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Reviews

Celeste Hart

January 9, 2026 Source: Trustpilot.com

The customer service is fantastic

The customer service is fantastic. It is easy to track donors and see fundraising progress. I liked how the dashboard made important info simple to fine and use.

Holly Johnson

January 9, 2025 Source: Trustpilot.com

Happy with Bloomerang

I have used Bloomerang for over 3 years as the Marketing and Development director of a medium sized nonprofit. I have been very pleased with all the tools they have available and range of reports I can build. Bloomerang is very user-friendly and when I have had questions their customer service is quick to answer and follow-up.

Mrs Rasaei

January 9, 2025 Source: Trustpilot.com

Customer support is excellent here

Customer support is excellent! Never worked with a company with such great customer support and with excellent communicators.

They understand my problems, sometimes better than I think I have explained it. I have often wondered if you have the actual software engineers as the support team because their expertise is impeccable!

Lindsey Torres

December 12, 2024 Source: Trustpilot.com

Kirst has been amazing

Kirst has been amazing! The chat support is fantastic too!

Sally Wolfe

December 12, 2024 Source: Trustpilot.com

Never looked back

I converted to Bloomerang several years ago and have not regretted my decision for one moment. The system is easy to learn and easy to operate. It does not require a dedicated IT team - nope! I can run that report myself. For a small fundraising shop, where you want to spend your time with your donors, not your software - this is the one!

Ron Redlinger

November 21, 2024 Source: Trustpilot.com

The Bloomerang team has been responsive…

The Bloomerang team has been responsive to solve any issues or answer any questions we have. The webinars and training materials have been very helpful.The quarterly reviews with the database consultant have been extreemly helpful.

Tammy Penley

November 21, 2024 Source: Trustpilot.com

User Friendly

Bloomerang has made my life easier as I can send letters to our donors with a couple of clicks. Sending bulk emails is a much quicker process as well. Our donors also love the various methods to donate.

Robert OConnor

November 19, 2024 Source: Trustpilot.com

Boomerang's support staff are fast and…

Boomerang's support staff are fast and highly accurate. Their webinars are very informative, and the index of webinar's is spot on! The program is very user friendly and has virtually no glitches,

Jim Dyment

October 10, 2024 Source: Trustpilot.com

Fair Pricing

The fact that you have fair pricing for very small nonprofits makes it possible for our organization to afford this software.

Betsy Hartley

August 8, 2024 Source: Trustpilot.com

The product is solid, the customer service is even better.

The product is intuitive and easy to use and the customer support is responsive, helpful and really listens. This was a good solution at a time when we needed some help and it's grown into being an invaluable tool for our team.