Binary Health Analytics Reviews

I like how it aggregates most reviews left by customers online and provides insights on negative review trends to help us improve patient referrals and online reputation. There are multiple reports you can run which include pie chars and graph charts to help show online reputation.

More analytics would be great. Would like a comparison from last year's top companies in the same and different industries. I would like for it to use more websites when aggregating data. I would also like for it to show the scores month over month on the graph charts so I don't have to keep pulling up old reports to provide continuous insight up to the current date. I would also like for it to track and measure current and improved levels of patient engagement

Good price and they are able to offer a lot of services relating to online reputation

The problem we are solving within our organization is to improve online reputation but also increase online reputation through a performance management system. The benefits we have realized is that it identifies trends that we are able to build quality improvement projects on.

The onboarding process has been a breeze so far, very thankful for that. I love that I can see all my physician reviews in a single, simple dashboard and respond to comments from one place.

I'm just beginning the implementation process, luckily no dislikes yet.

The online reputation of our office locations and physicians had not been addressed prior to my start at the company, so there many opportunities for service recovery. By responding to all customer reviews in a timely manner, we hope to improve customer experiences. With mobile campaigns, we hope to increase the number of positive reviews to combat the negative reviews that are many years old.

Binary health analytics has made the review analysis easier and operation easier..since its easy the teams can work with less error and productive

Since i was involved in buying decison it .. i would say it is costly..for small organisation kindly use some open source tools

It saves the time of feature of enhancement and a particular tools usage or profitability leading to more specific and targeted rigorrous development plan for that sector.

Having all reviews listed in one place.

The set up of the dashboard.

Increasing overall ratings.

.Being able to respond to reviews in one place

Not having enough options for response type

the ability to respond to reviews