Home/ PAM Software/ BeyondTrust PRA/ Reviews
Updated on: February 13, 2025
Deploy a powerful, privileged remote access system for enhanced security
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44.2%
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It is beneficial and handy when it comes to remote access. The endpoint for troubleshooting is very easy to launch, access the machine, pull out the logs and add more participants.
There are not many dislikes, but other OS can also be included, which are currently not supported.
We can troubleshoot the user issues quickly; we can get the logs for further analysis without bothering the user
That we easily can give access to external users and internal non-IT personnel to recourses in a secure and controlled way. In this way we can focus on other important tasks.
That it´s not possible to give access to a spceific endpoint in a jump group for a specific user. Ex, one user just need access to 1 of 3 endpoints in a jump group.
We can now have full control over who is accessing what and when. And also the possibility to verify what is done afterward and to pull out loggs on how much time a consultant spent on a server for example.
I like this solution to keep our remote access more secure and safe against the unauthorized access.
Actually, none all things in this solution is the best
It's overcome the vulnerabil way and make the remote access secure enough.
It helps me connect to different server set-up for our company. Easy access with no interruption and delay. No signs of lagging and slow remote session. Superb.
I just do not like frequent change of password. I wish there is an option to still use the old password and not change it. Because sometimes I forgot since the password is new.
We can put as many servers as we want to classify things so that one server will not be crowded. We can work well with easy access to servers we want to connect.
Its ability to grant remote access to your network without the need for an additional layer of VPN device/software also its recording feature is quite encouraging for audit purposes.
Sincerely for me, I do not have any downside about the software, it has been able to meet up with my organization needs
It has really helped us with auditing external parties/vendors to whom we grant remote access to our environment. It has made the team become more security conscious.
We use BeyondTrust Remote Support for internal and vendor support and it has made things in concert so much secure and more seamless. From my standpoint, it's great and I don't dread having someone access my machine any longer. What we used before was more complicated and also took longer to get started. I think our internal tech team likes it too.
The product is seamless and lacks no capability.
We wanted to provide remote connection for our BAS machine without sharing passwords. Vault provided by BeyondTrust is very secure and tick marks our cyber security roadmap.
Ability to configure and save jump devices to connect remotely to critical systems. All sessions are monitored. Web console access as well as Beyond Trust application interface.
Had a hard time configuring certain accounts due to complex Active Directory permissions and requirements. Needed to read more documentation to integrate properly.
Excellent product for privileged remote access control. Easy to deploy/configure. Read documentation
We no longer have to compromise security to allow vendors to access our critical systems. We have better control and full monitoring. Remote access s now controlled in full.
PRA supports secure remote access - By secure, I mean trusted, encrypted, and no direct access (proxied).
PRA supports Controls, SCADA, and environment remote access - They certify themselves in many ways (such as NERC-CIP) to support the use of their product in environments that require strict regulations about remote access.
PRA supports 3rd parties - They have a section/method to add your 3rd party contractors, and vendors in a safe manner to grant remote access not just to your employees, but to the companies you do business with.
The price for a product like this is higher than most. Granted this product is well thought out and more secure for remote management than most, so there's a reason why they are more expensive, but it doesn't discount that if you're on a budget, you probably can't justify the higher cost. Otherwise product-wise they are top tier.
Know your goals. If the safe and secure remote access is at or near the top of your list then this is a serious contender.
Know your budget. This product is not going to be inexpensive, but it will do the things you need it to.
Have in house support. Your best chances are to have an expert in-house who can configure this product for you. Although this is not necessary, I would recommend it to get the most out of the product since you are going to spend a bit of money on it.
Remote Administrative access to critical systems in a secure manner for both our administrative employees and 3rd party vendors we have strong relationships with. We need it to be in a safe manner, we needed a product that is certified by several regulatory bodies, and PRA turned out to be a great fit. We've used it for over 3 years now and plan to continue along with other Beyond Trust products which I've used for more than 5 years.
This is among the easiest to setup solutions I have ever helped deploy, on top of that it was an absolute lifesaver when it came to helping maintain our SLA's during our extended WFH period during the pandemic.
The hardest hurdle for our organization was training end users how to actually allow the support staff to utilize the remote access. They often times had trouble allowing users into their machine and allowing permissions to be elevated, but this was remedied with a bit of training.
If you are in the market for a remote support tool you'd be hard pressed to find a better, easier to use solution.
The biggest problem it solved was our lack of a true remote support software for our helpdesk team prior to this install. Previously we were wasting very precious time traveling to and from each end users desk and it just wasn't sustainable.
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Access and support we get from this tool to minimize the work and effectively handle it
Have more functionality with time which are in trend
We have users across the world and team is in Mexico so it become really useful to fix users issues