Barberly Reviews

User Rating

3.9/5 (Based on 98 Ratings)

Rating Distribution

Excellent
67.3%
Very Good
6.1%
Average
2%
Poor
1%
Terrible
23.5%

User Sentiments

Excellent Customer Service, Easy Appointment Scheduling, User Friendly App, Customizable Booking Options

Limited Discount Functionality, Occasional App Glitches, New Update Issues, Waitlist Feature Concerns

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Review Summary

Barberly is generally well-received, with users praising its ease of use, customer service response times, and the ability to manage appointments and customer communication efficiently. Many users appreciate the ability to create their own business app and the reduction in no-shows. However, some users have expressed concerns about recent changes to the platform, including difficulties with discounts and the waitlist feature. Overall, Barberly is seen as a valuable tool for barber shops, particularly for those looking to streamline operations and improve customer engagement.

Pros

Excellent customer service and fast response times.
Easytouse booking system that saves time and increases efficiency.
Provides a personalized app for your barbershop, increasing brand awareness.

Cons

Some users reported difficulty creating and applying discounts.
The app sometimes freezes, causing interruptions in service.
The app does not always update in realtime, leading to potential errors.

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Reviews

Naser Yahya

January 10, 2026 Source: Trustpilot.com

Excellent service has been elevated…

Excellent service has been elevated whole process of my business and helps keep growing every single day day

customer

January 7, 2026 Source: Trustpilot.com

An incredible business partnership

An incredible business partnership! We've been together for 6 years and the system keeps improving every time. A flawlessly functioning structure and a fantastic team. Thank you for everything. I love working with you. 🤩

customer

January 3, 2026 Source: Trustpilot.com

THE BEST BY FAR NOTHING COME CLOSE TO…

THE BEST BY FAR NOTHING COME CLOSE TO THIS EXPERIENCE THE PROMPT HELP I MEAN ALL OUT THROUGH AND THROUGH THIS HAS BEEN MY BIGGEST BLESSING IN MY BUSINESS

Shawn

December 10, 2025 Source: Trustpilot.com

Awesome old school Barbershop!!

Great bunch of barbers who do an amazing job and pay attention to detail. Would highly recommend to everyone!!!

Barber VAN

May 5, 2025 Source: Trustpilot.com

I've had the app for 3 months

I've had the app for 3 months. It's helped me a lot with my clients' appointments. I have all the history collected. I highly recommend it.
Thank you very much guys!!!!

1130 Barber VAN
Thanos

customer

May 4, 2025 Source: Trustpilot.com

Very impressive and dynamic POS system…

Very impressive and dynamic POS system and overall system itself. Easy to learn and has many capabilities. Love it

customer Rudy Villarreal

April 4, 2025 Source: Trustpilot.com

The all inclusive website

The all inclusive website! Intuitive app..
Highly recommended.

customer

April 1, 2025 Source: Trustpilot.com

Great app

Great app! My Barbershop has used it for years. And it keeps getting better!!

Nico

March 4, 2025 Source: Trustpilot.com

I've been using Barberly for my…

I've been using Barberly for my barbershop, and overall, it's been a solid platform with some standout features. The booking system is smooth and easy for both me and my clients, which has really helped reduce no-shows. The ability to customize my own app has also been a game-changer — it gives my shop a professional look and makes booking simple for regulars.

Customer support has been excellent as well. Anytime I've had questions, they've been quick to respond and very helpful.

customer

March 4, 2025 Source: Trustpilot.com

Great service I wouldn't definitely…

Great service I wouldn't definitely recommend Barberly.

Barberly Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Barberly?

Review Summary

Pros

Cons

Naser Yahya

customer

customer

Shawn

Barber VAN

customer

customer Rudy Villarreal

customer

Nico

customer

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