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AWeber Reviews

User Rating

4.7/5 (Based on 1,706 Ratings)

Rating Distribution

  • Excellent

    79.7%
  • Very Good

    11%
  • Average

    5.9%
  • Poor

    3.1%
  • Terrible

    0.4%

User Sentiments

Excellent Customer Support, Reliable Email Deliverability, Easy to Use Interface, Comprehensive Email Marketing Features

Outdated Email Templates, Limited Email Template Customization, Confusing List Management, Lack of Advanced Automation Features

Do You Use AWeber?

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Review Summary

Overall, users praise AWeber's user-friendly interface, extensive email templates and automation capabilities. It is considered a reliable and cost-effective solution for small businesses and entrepreneurs. However, some users have reported occasional deliverability issues and limited customization options. Additionally, the pricing structure may not be suitable for larger organizations with complex marketing needs.

Pros

  • Userfriendly interface and intuitive draganddrop email builder.
  • Powerful automation tools for streamlining email marketing campaigns.
  • Extensive template library and integrations with popular platforms.
  • Effective segmentation and targeting options for personalized email campaigns.

Cons

  • Limited customization options for email templates.
  • Occasional deliverability issues and reports of emails ending up in spam folders.
  • Some users may find the reporting and analytics features to be lacking in depth.
  • Customer support responsiveness could be improved, especially during peak times.

AI-Generated from the text of User Reviews

Reviews
BK

Bitsy K

September 4, 2026 Source: G2.com
Amazing Technology and Real Support—AWeber Helped Me Achieve More, Faster
What do you like best about AWeber?Not only amazing technology but real people that help you with questions and feedback. I've accomplished more in a week with AWeber than in probably 5-10 years with Wordpress. And it's cheaper. TO be honest this is the best tool I"ve used for my website since it was created. I am self taught, not a beginner but not a tech genius, and this product seems to work for me regardless of where I am in any part of the project I'm working on.What do you dislike about AWeber?I wish they'd host my website and email! That's how much I trust them.What problems is AWeber solving and how is that benefiting you?They helped me create two different landing pages, and mailing list/lead magnet flow automations that would've taken me so, so much longer in WordPress. They also have newsletter and email templates that are fabulous.
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DG

Dave G

September 3, 2026 Source: G2.com
Second-to-None Customer Service That Makes Email Marketing Easy
What do you like best about AWeber?AWeber's customer service is second to none in their segment. They practically eliminate any barrier to entry for those looking to build email marketing for their businesses. AWeber is an excellent value for what I receive, especially with the addition of the new AI builders and their relatively rapid rollout of new and enhanced features. In my opinion, AWeber is one of the best on the market from a cost-vs-feature standpoint.What do you dislike about AWeber?Their traditional email form and landing page designers haven't been updated much, so for those that are using them, they can appear a little outdated.What problems is AWeber solving and how is that benefiting you?They are helping me with their educational shows about what they are doing with AI. I am applying what they teach to my everyday needs around email marketing.
Read more
RH

Rahul H

April 14, 2026 Source: G2.com
Simple Yet Effective Email Marketing Solution
What do you like best about AWeber?I use AWeber to collect emails and stay in touch with my audience, and I appreciate the automation for welcome emails, which makes email marketing feel smooth and manageable. It's simple and helps me keep my contacts organized without much effort. I also like that I can manage all my contacts in one place and send emails automatically, which saves me time. The initial setup was pretty easy, and everything was straightforward, allowing me to set up my account, import contacts, and send my first email without much trouble. AWeber is simple and easy to use, making it great for basic campaigns and quick setups.What do you dislike about AWeber?Sometimes it feels a bit limited compared to new tools. The design options and automation feature could be more advanced, and the interface can feel slightly outdated. I'd like more flexibility in email design, like better templates and easier drag-and-drop editing. For automation, it would help to have advanced options like detailed workflows, better triggers, and deeper segmentation, making it easier to run more targeted campaigns without extra manual work.What problems is AWeber solving and how is that benefiting you?I use AWeber to collect emails and stay in touch with my audience. It helps me stay organized, save time, and automate my emails, making email marketing feel smooth and manageable. I can manage contacts and send emails without much effort.
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JW

Julie Wolf

March 20, 2026 Source: Trustpilot.com
Brilliant Support for Responding to Audinece Actions
Brilliant! Good thinking and good help getting some of it done too! Segments for No Shows - New ideas! When to restart a workflow series of messages and when to not with tags based on audience actions. Aweber support is the very best!
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VB

Vikas B

March 18, 2026 Source: G2.com
One of the Best Customized Email Marketing Service Providers
What do you like best about AWeber?one of the best customized email marketing service providers in the market.What do you dislike about AWeber?sometimes the changes or glitches related to services and features took more than enough time to get resolved.What problems is AWeber solving and how is that benefiting you?previously, the digital marketing was manual. we came to know about this company through a friend. and we contacted them a year ago for trial. now we are in pilot mode of implementation this in our ERP.
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KH

Kirsten Hope

March 6, 2026 Source: Trustpilot.com
9 years of AWeber and I'm still impressed!
I have been a customer of AWeber for years. Today was another confirmation of why I stick with this company. Justin in customer service helped me not only resolve and issue (I created), but helped me understand why this happened and how to avoid it in the future.

In addition, Justin was kind, professional, and patient as I brainstormed with him how to best implement my vision.

Once again, AWeber's customer service team, and the ability to call and talk to a live person, is SUPERB.
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DC

Dave Cook

March 5, 2026 Source: Trustpilot.com
Outstanding Customer Support from Martha at AWeber
I had an excellent support experience with Martha at AWeber.

I was setting up a landing page and QR code for my live saxophone event bookings, and she walked me through everything step by step. She was patient, knowledgeable, and made the entire process simple.

What impressed me most was that she didn’t just answer my questions. She made sure everything was actually working before we finished.

The AWeber landing page system is very clean and easy to use, and with Martha’s help I was able to get my page live and ready for people to scan and book me for events.

Five stars isn’t enough. Martha is a tremendous asset to AWeber.

“Support like this is exactly why I continue to use AWeber.”

Dave Cook
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cc

carey cook

March 1, 2026 Source: Trustpilot.com
Their new features from" AI" approaches to sharing my test work with other customers is a wonderful opportunity
Every chance I get to send out my business alert or send our monthly newsletter, AWeber is the most valuable asset for me to count on. Their staff is very large and very talented. They always make good suggestions for me to evaluate and choose the best choice.
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CM

Chasity Munoz

February 26, 2026 Source: Trustpilot.com
I really really appreciate the help…
I really really appreciate the help from Martha today. She was so helpful same patient with me . Helped give me the confidence I need in my journey . Thank you so much for your help today ! So grateful
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PD

Patricia Dent

February 19, 2026 Source: Trustpilot.com
I decided to speak to a customer service when I had no idea how to fix an issue
I decided to speak to a customer service specialist when after several attempts to remove blank space from my weekly newsletter - I could never permanently banish it. Some of my list having thought they received blank newsletters - cancelled. Will P., the Aweber
Customer Solutions Specialist In the US) was able to fix the problem quickly. I am so grateful for his expertise and fast response!
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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