Avaya CPaaS Reviews

Its easy to implement and use.

Flexible in easy to integrate products and other services with the help of these APIs

Didnt notice any issues yet but further improvement is possible.

Didnt notice any issues yet.

Connecting to my customer is the most important thing for me. I love that I can connect over so many channels and I can connect globally.

I don't have any complaints. I love this product and will highly recommend it to anyone!

Time is money and I need a fast solution for communication. When I need to "talk to my customers" Avaya OneCloud is the best way to do it!

Best application for communication pusrpose and it has helped us a lot while working from home

voice recorder would help more if its provided in basic version.

Calling customers and coworkers

One of the most successful modifications From support department and unified communication features to app design and integration, it can fulfill a wide range of modern professional needs.

Everything is in order as far as any difficulties are concerned. It was a joy to use.

Happy for Avaya, Plz keep on migrate

I promptly gave information on concerns to avoid taking erroneous action, and I also intervened in a number of issues before they escalated.Yes! ofcourse the connect is more important .

Best telephony features with easy GUI for Admin and Users

Provides the best user experience compared to others

Lot of features improved day by day with easy configurations

Nothing like dislikes but expecting more Automations in upcoming realeases

Easy Administration for Call controller and organization view also low CAPEX and OPEX

the features inside AVAYA cloud server and options

To get the suppliers quotations and extra discount from vendors

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To easy communicate and fast responses

The interface is gamified and easy to use

Sometimes the Avaya cloud app will freeze

Ease of use and able to navigate the user interface, video and audio calls available as well.

There is easier communication internally between departments

Features and user-friendly options. Could explore more than expectation

Nothing. Maybe if there was a recording option on hard phones could have helped track

Good application to use on both hard and soft phone. User friendly app.

Tracking team's communication details, accessing from home and having same amount of service

I like how compact and simple it is to use Avaya. The app is not in your face and taking up a large portion of your screen, which allows you to multi-task more easily.

I don't really have anything that I dislike. It is simple, and easy to use.

We are using Avaya to communicate with our customers. It helps us provide great customer service.

I like it's user friendly interface, and the way it's easy to configure with non-avaya systems.

I feel like there's not enough scalability when big changes need to be done.

Read the user guide; almost all answers to your queries are sure to be there.

We have solved most of our SIP trunking requirements.