Automate Robotic Process Automation Reviews

I like Automate for it's ease of use and number of features. I use this to automate file moves for our reports and get them indexed into OnBase.

Some bugs here and there where scripts don't do what I want them to do and have to find work arounds.

Helps automate file downloads, moves and manipulating files prior to being uploaded/indexed into OnBase.

Helping people automate their processes and making them realize the power of automation. The ease of automating is great.

Doesn't have all the features that the big competitors have. (Uipath/BluePrism)

File transfer, sales administration. Reducing FTE's.

HelpSystems provides great support and great training to ensure you can hit the ground running and meet all of your RPA goals. Automate is a very easy to use, low-code/no-code solution for RPA. The user interface is laid out very well and in such a way that finding the actions that you need, in order to complete an automation, is a very easy process. Automate also provides you with a large catalog of actions. The actions are the tools you need in order to get a job done. Having a large selection of actions (tools) makes getting the job done that much easier and efficient.

HelpSystems is constantly working to better their products, specifically Automate. Being said, there are a few instances where you may find yourself automating a process in 100 steps that could have really been accomplished in 50 steps. The fluidity, maturity, and integrations of some of the "actions", within Automate, are a bit lacking. Within an action, you can configure mutiple settings, manipulate data, etc. Within a lot of these actions, HelpSystems uses names, terms, and phrases that are specific to the product. Finding information on these settings, within an action, can sometimes be difficult. In most cases, you may end up having to test out each setting to truly figure out what it does and how it works.

As with any product you or your company are looking to purchase, demoing the product is critical. I definitely reccomend downloadind the demo version of Automate and getting your hands dirty, before you purchase. Doing so will ensure Automate is going to meet all of your needs and that you are going to be comfortable with the product. Additionally, I highly suggesting purchasing one of the training packages, through HelpSystems. You are able to purchase a set of hours, specifically dedicated to one-on-one training with a certified HelpSystems Automate expert. The training hours we purchased have proven to be incredibly valuable and have helped us to ensure a successful rollout of Automate RPA. The training hours have also been useful for any questions and/or issues we've had while building RPA workflows.

In our industry, we have end-users performing repetative tasks 9-5, Monday through Friday. RPA, specifically Automate, has allowed us to be able to automate many of these repetative tasks. This has allowed our end users to place their focus elsewhere and accomplish more in the day-to-day. Our time to delivery has also greatly decreased. Where a process may have taken one week to accomplish manually, Automate is able to accomplish the same task in a matter of minutes.

Ability to set up tasks to run either on-demand or on a schedule. Tasks work with a variety of applications and tools.

Sometimes takes a bit to set up new jobs / tasks.

Automate routine tasks and execute on a schedule without interaction. Great time saver and once set up and tested, accurate and reliable.

Simply the BEST automated process software on the market, The absolute ease in creatine automated processes; from Email lists to complicated project steps it's all easy to do. The Support team is phenomenal, and friendly, and takes ownership of any issues you may have. Response time is virtually instant.

I wish I knew about Automate sooner, it certainly would have saved me hundreds of hours of time. I use to do complex processes manually before I learned how to Automate them.

We have an extremely complicated Pricing Matrix that utilizes steps in Excel, Access, and SQL plus uploading the final pricing results for each customer to our Epicor ERP system. These steps use to take about two hours with the aid of many macros. Now the process runs in a seamless process that requires a minimum of manual inputs and completes the process in around 15 minutes, including sending the customer emails.

Automate is great for automating your mundane or repetitive tasks. It has so much to offer and so easy to use.

Cannot think of anything at the moment. It works as intended.

Transferring files via SFTP with PGP encryption with other companies. Manipulating (Copy, move, delete) files. Automating these simple tasks and others allows me and employees to concentrate on more important job duties.

I love the drag and drop code segments. I can develop fast pre-processors and file flow solutions in minutes!

the only downside i've come across is the lack of multi-threading

quick programming solutions

quick file flow automation

Automate RPA is a tool/platform that allows us to automate the business flow in our company. We can build seamless integrations from several sources, including third-party applications.

So far, I can complain. All we have automated it works perfectly.

We can create ETL process for integrations.

Moving files following a logic.

Programming automation to be executed without user intervention.

The most helpful feature of Automate for us is being able to automate download spreadsheets from SaaS providers to our systems on a recurring timeline without any staff resource interaction.

There are few downsides of Automate. Once you get through the training and understanding of how to create scripts and your workflows the product becomes very intuitive.

Downloading new applicant demographic data from one system and helping us automatically import it into another system.

Automate has been a clutch tool for our organization. At it's peak utilization, our organization has roughly 5-600 RPA processes scheduled and running each day. The tool is fairly easy to use and reliable.

At times, it is hard to distinguish the RPA processes that failed. The built-in failure mechanic is non-functional for us with how we authored our RPA jobs. Now that we have a full suite of RPA processes, it is not feasible for us to return to each and construct them differently to include better failure recordation.

The automate tool conducts orchestration for us, conversion of data, business intelligence reporting by way of SQL query and delivery to the general user base, as well as auditing/monitoring of the health and welfare of our other virtual machines and software.