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Authorize.Net Reviews

User Rating

4.2/5 (Based on 618 Ratings)

Rating Distribution

  • Excellent

    65.2%
  • Very Good

    10.4%
  • Average

    9.7%
  • Poor

    13.1%
  • Terrible

    1.6%

User Sentiments

Ease of Integration, Robust Security, User-Friendly Interface, Comprehensive API

Outdated Fraud Detection System, Inaccurate Reporting System, Poor Customer Service, Delayed Deposit of Funds

Do You Use Authorize.Net?

Write a Review

Review Summary

Users applaud Authorize.Net for its user-friendly interface, seamless integration with various platforms, and robust security features. Its vast array of payment options and comprehensive reporting capabilities also receive praise. However, some users express concerns regarding occasional technical glitches, limited customization options, and the need for improved customer support responsiveness. Overall, Authorize.Net is a reliable and feature-rich payment gateway appreciated for its ease of use and extensive functionality.

Pros

  • Reliable and secure payment processing.
  • Userfriendly interface and easy integration.
  • Supports various payment methods and currencies.
  • Detailed reporting and analytics.

Cons

  • High transaction fees compared to some competitors.
  • Limited customer support options.
  • Occasional technical issues and outages.
  • Limited customization options.

AI-Generated from the text of User Reviews

Reviews
VM

Verified User in Education Management

August 12, 2026 Source: G2.com
Works Seamlessly in the Background with Helpful Charge Alerts
What do you like best about Authorize.net?Works in the background, send me emails when charges are madeWhat do you dislike about Authorize.net?None, I don’t have any complaints. Been using it for yearsWhat problems is Authorize.net solving and how is that benefiting you?I just use it for accepting credit cards
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VS

Verified User in Computer Software

June 2, 2026 Source: G2.com
net: Fast, Easy Integration with Reliable Long-Term Performance
What do you like best about Authorize.net?Auth.net has been easy for us to integrate, and over the years they’ve provided many valuable updates and enhancements. We’ve been using them for about 10 years now and have had almost no issues. It's fast. The site has easy access for research.What do you dislike about Authorize.net?Nothing that I can think of. It's been doing the job for us for years and we have no reason to switch.What problems is Authorize.net solving and how is that benefiting you?We process a large volume of online purchases and Auth.net has provided easy integration to our site and is able to handle the volume easily. Auth.
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DL

David L

April 28, 2026 Source: G2.com
Excellent Client Payment Portal with Smooth ZOHO Integration
What do you like best about Authorize.net?excellent portal for clients to pay online. integrates with ZOHO for automatic payment postingWhat do you dislike about Authorize.net?reason for declined transaction is often not very specificWhat problems is Authorize.net solving and how is that benefiting you?online payment for clients
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VH

Verified User in Hospitality

April 21, 2026 Source: G2.com
Clean, Simple Interface with Powerful Capabilities
What do you like best about Authorize.net?The interface is clean and simple, but powerful capabilities.What do you dislike about Authorize.net?It would be nice if it integrated more directly with some booking engines, but it communicates just fine with our PMS.What problems is Authorize.net solving and how is that benefiting you?Authorize.net provides a reliable payment gateway where we can easily track transactions and receive live updates for payments and even credit disputes.
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IO

Idaliz O

April 14, 2026 Source: G2.com
Easy Payments, Smooth Bank Setup, and Fast Performance
What do you like best about Authorize.net?Processing payments is easy, and connecting it to our bank account was straightforward. We haven’t had any issues when issuing refunds or handling things like that. The price is also very good for what we’re getting in ROI, and the performance feels fast and responsive. We haven’t used the AI feature yet, but we’re looking forward to seeing how the support for it works.What do you dislike about Authorize.net?We don’t have any negative aspects to mention, but we would like the system to let us connect our own codes so everything matches what we have in our back office accounts and CRM. It’s a bit hard to explain, but having our internal codes align across those systems would make things much easier.What problems is Authorize.net solving and how is that benefiting you?I really like the integration with our CRM system and how easy it makes taking payments. It’s a relief not having to process payments across different sites, since everything can be handled through Authorize in a safe way and then goes directly into our bank account.
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LB

Leah B

April 8, 2026 Source: G2.com
Competitive Rates, But Clunky UI
What do you like best about Authorize.net?I really like that Authorize.net offers very competitive rates. It's a big factor for me, especially since I switched over from Square because of these rates.What do you dislike about Authorize.net?I find the UI a little clunky compared to things like PayPal and Square. Also, the initial setup was a bit more cumbersome than with PayPal.What problems is Authorize.net solving and how is that benefiting you?I use Authorize.net for point of sale transactions, invoicing, and it directly integrates with my CRM and booking, which simplifies my business billing.
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AS

Art S

March 24, 2026 Source: G2.com
Loved the Website Navigation and Functionality
What do you like best about Authorize.net?.website and the navigation of the site and the functionalityWhat do you dislike about Authorize.net?There is nothing I did not like about the siteWhat problems is Authorize.net solving and how is that benefiting you?I use it for setting up the access for the user
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CM

Claudia M

February 17, 2026 Source: G2.com
Seamless Integrations Across Many Apps
What do you like best about Authorize.net?I like that it is integrated with a lot of software applications.What do you dislike about Authorize.net?The monthly payment gateway fee. A lot of other popular gateways don’t charge one.What problems is Authorize.net solving and how is that benefiting you?It is one of the popular gateways I recommend to clients since it is compatible with many applications.
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HV

Hitesh V

January 2, 2026 Source: G2.com
net a Standout Choice
What do you like best about Authorize.net?Authorize.net is helpful in fraud tools, robust technology, integrated security with different plans and features like digital invoicing, customer information management and payment processing.What do you dislike about Authorize.net?Complex user interface and limitations in managing subscriptions.What problems is Authorize.net solving and how is that benefiting you?Authorize.net solves problems of providing reliable payment gateway, protection against fraud, customer management services for businesses and ensuring compliance. Robust Security and Features Make Authorize.
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ea

emil a

October 1, 2025 Source: G2.com
Used it for payment gateways
What do you like best about Authorize.net?Authorize.Net is a stable and trusted payment gateway. Transactions are processed quickly, and the platform integrates well with major e-commerce platforms.What do you dislike about Authorize.net?The interface feels outdated compared to newer payment solutions. While it’s functional, the user experience could be more modern and intuitive.What problems is Authorize.net solving and how is that benefiting you?Authorize.Net solves the challenge of securely accepting online payments while minimizing fraud risk. It provides a stable, PCI-compliant gateway that ensures transactions are processed reliably, which is essential for keeping sales flowing. The built-in fraud detection tools help cut down on chargebacks and suspicious activity, saving both time and money.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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