Artlist Reviews

Very friendly and quick response from artist support. Kath was wonderful, solved my problem with my email-address. Thanks

Dear Artlist Team,

Thank you again for resolving my subscription issue. Now that my plan is sorted, I would like to take a moment to share some feedback based on my recent experience, which I hope can help improve your service for international creators.

1. Communication Experience:
As a creator using your global platform from a non-English speaking country, the communication process during this support ticket was quite challenging. I received conflicting information from different agents, which caused significant confusion and anxiety about my payments. While I understand language barriers are inevitable, I believe the internal coordination and consistency of support responses could be optimized. A smoother communication flow is vital for creators who rely on your tools worldwide.

2. Pricing for Individuals:
I truly appreciate the quality of your tools. However, I hope Artlist will consider offering more flexible pricing or discount options specifically for individual creators in the future, as the cost is a significant factor for independent artists.

3. Barrier to Entry for Advanced Features (Company Email Requirement):
A specific suggestion regarding the registration for advanced model workspaces: I noticed that access currently requires a corporate/company email address. I strongly believe this requirement needs to be reconsidered.
We are living in an era of independent work. Many professional creators and developers operate as freelancers, solo studios, or independent contractors rather than within traditional corporate structures. Requiring a company email creates an unnecessary high barrier for us to access these advanced tools. I strongly suggest allowing access via personal professional emails to align with modern, independent creative workflows.

Thank you for listening. I look forward to seeing the platform evolve.

Best regards,yuyu

Artlist did the right thing when we requested it and we do think their product is exceptional.

I had made a stupid mistake filling out my account information. I contacted support, and a few hours later, Eli, the assistant, wrote to me confirming that the issue had been resolved. Very fast support!

I accidently got the wrong subscription and wanted to switch. When I asked for help Artlist responded quickly and was very helpful.

Great experience with the customer support. I accidentally signed up for the wrong subscription and they were quick and equitable with their solution. It’s a really neat product and the alotment of video creation is better than I experienced on other platforms

Great selection of assets at an excellent price. Easy to use and navigate and the customer service was excellent. Quick and efficient.

Date of experience: July 08, 2025

Ven was very helpful and help me to solve my problem.

I was having an issue with the VO saying October 1st. It would say the first of October and Kyle helped me fix the issue. Simply by typing October first instead it properly said it. Kyle fixed the issue very quickly and satisfactory.