AmTrav Reviews

Our Account Manager, Taylor Stradley, is very accessible whenever we have questions, issues, or concerns.

Honestly, I don’t have any issues with Amtrav.

Taylor has been helping us make sure we’re enrolled in as many airline and travel programs as possible.

Being able to search for all my accommodation needs in one place, and having access to 24/7 live chat support, gives me peace of mind when I’m making arrangements for business travel.

Pricing transparency is lacking, and comparisons between the lower-cost options are difficult to decipher.

The all-in-one booking setup makes it easier for participants to book their own accommodations, which helps minimize errors and ensures time management is taken into account.

I use AmTrav to book company and executive travel, and I really like how it allows me to book flights, hotels, and rental cars with ease, all in one spot. The itineraries flow and provide straightforward information, which is super helpful to my travelers. What I appreciate most about AmTrav is how it makes my job so easy, being effective and reliable even during chaotic times like extreme weather events or government shutdowns. If a flight is delayed or canceled, I find out before my traveler does, which allows me to be proactive and resolve their situation before they begin to worry. This is especially important because my travelers are often pressed for time and working on projects that require intense focus and a huge sense of urgency. Everyone from the support lines to my direct account manager, Taylor Stradley, is incredibly helpful. Taylor helps me with our contracts with hotels, supporting us while we search for terrific locked rates, and assists in integrating them into our portal for maximum effectiveness. Imagine a ray of sunshine peaking perfectly through the clouds and, almost as if divinely guided, directly onto you. That's the energy Taylor brings to my travel experience. The initial setup of AmTrav was extremely easy, too. I'm so satisfied that I'd rate the likelihood of recommending AmTrav to a friend or colleague as 12 out of 10 (I genuinely sing the praises of Taylor and Amtrav to anyone who will listen--from colleagues to clients to support groups within my role/industry).

Nothing. That sounds crazy, but the only changes I would consider sharing are those that would be considered "bells and whistles,"--purely extras-- nothing about the reliability or functionality of the portal/company itself.

I use AmTrav to book flights, hotels, and rental cars easily in one spot. It helps me with proactive assistance during flight changes (and supports companies who seek contractual rate locks with hotels), making my life drastically easier. My role is very complex and encompasses many different tasks every day. Travel can be an overwhelming lift, especially for someone at our company (most team members travel 300+ days of the year), but Amtrav makes it easy and a LOT less daunting. The ease of it allows me to be very quick with bookings and changes, so I can divert my focus to the other tasks on my to-do list. Amtrav makes me look like a hero at work.

The personal service we receive from our account manager, Ally Michelson, is extremely helpful whenever we need special assistance.

My only issue is that when there are nationwide travel disruptions, you may have to wait longer than usual to get assistance over the phone.

AmTrav helps us resolve any travel issues we run into quickly and efficiently.

AmTrav has a user-friendly interface for travelers as well as an intuitive administrator interface, the reporting is great, 24 x 7 customer service for travelers is wonderful, and Ally is a great account representative!

So far, we haven't discovered any downsides to using AmTrav! It's better all around and cheaper than the travel service we had previously used.

AmTrav introduced our organization to Conferma Virtual Credit Cards for hotel room payments, and it has been wonderful for our travelers and the travel team. The awesome reporting and invoice information available through AmTrav has simplified credit card expense reporting and has improved internal controls around the whole travel process.

I really appreciate that AmTrav has everything we need for travel in one place, and it helps us control spending by our travelers with its out-of-policy function. Travel can be complicated, so their customer support team is great and always happy to help, and I know our travelers appreciate that too. Our company has an amazing Account Manager who helps us through various issues and questions. The smooth approval process for out-of-policy requests is an important aspect for us that not all travel management software has.

Sometimes it seems the website is having issues, but it's never down for that long. For example, the site will be unresponsive after clicking on a link.

AmTrav has everything we need for travel in one place, helping us control spending with its out-of-policy function. Their excellent customer support and smooth approval process make travel management less complicated.

Ease of use, quick human response time for trouble-shooting issues, company representative is great, integration of different reward programs

Sometimes buggy software as airlines update (specifically Southwest recently) that'll probably happen with any technology dependent on third party companies

Centralizing all organizational travel in one location. Greatly helps with booking, accounting, issue resolution as it pertains to travel.

Their customer service is responsive, with quick reply times, and they make the necessary changes in a timely manner.

There are occasional IT errors, but AmTrav gives them immediate attention and works quickly to resolve them.

When our travelers need real-time assistance on the road, AmTrav agents are always there to help.

There are many things I like about AmTrav, but the most important is that they’re always there when I need them. For nearly a decade, we have depended on AmTrav. They helped our Travel Department grow from one person booking on leisure sites into a true corporate model, and they continue to help us add vendor accounts with airlines, hotels, and rental car agencies.

AmTrav’s superior support team has helped us with booking, changing, and canceling travel plans during ice storms, hurricanes, and even government shutdowns. They’ve also supported us through travelers’ medical and personal emergencies, including getting refunds from airlines when travelers pass. They keep us informed of travel-related interruptions, and their tracking and safety tools help us stay on track with duty of care.

AmTrav encompasses all of my corporate travel needs. The platform is easy to use and extremely reliable. Customer Support is very fast and has resolved any travel issues immediately. I meet regularly with my account manager Ally and she is a rockstar. She helps me navigate all of our contracts and travel needs.

Because of AmTrav's premium features, you are also paying a premium price. However, the price accurately represents the product.

AmTrav solves all of my corporate travel related needs. Our travel policies are integrated into the platform and allow all of my travelers to easily follow and stay in policy when booking. All travel needs are captured within this platform as well. My account manager Ally also helps negotiate all contracts with our external travel partners. It makes managing a corporate travel program seamless.