AF

Amanda F

August 10, 2023 Source: G2.com

AI Simplify life

What do you like best about Amplify.ai?I like that it is able to streamline things for me more efficient that if I were to be doing it for myself. It takes a lot off of my plate and saves me time everyday.What do you dislike about Amplify.ai?They should offer more features. I can see this software being able to offer a lot more than it does as far as additional services and add ons. It could be a multiuse.What problems is Amplify.ai solving and how is that benefiting you?It has helped me and my company with reviews that we were struggling to get from customers. Now we are able to chat with customers in a different manner than we could.

AF

Amanda F

August 10, 2023 Source: G2.com

"AI Simplify life"

What do you like best about Amplify.ai?

I like that it is able to streamline things for me more efficient that if I were to be doing it for myself. It takes a lot off of my plate and saves me time everyday.

What do you dislike about Amplify.ai?

They should offer more features. I can see this software being able to offer a lot more than it does as far as additional services and add ons. It could be a multiuse.

What problems is Amplify.ai solving and how is that benefiting you?

It has helped me and my company with reviews that we were struggling to get from customers. Now we are able to chat with customers in a different manner than we could.

VS

Verified User in Financial Services

January 8, 2025 Source: G2.com

Personalized Customer Experiences Made Easy

What do you like best about Amplify.ai?The platform’s intuitive interface, paired with its advanced analytics and real-time customer journey insights is what I like most about amplify and it's integration with digital marketing work flow is nail in the coffin.What do you dislike about Amplify.ai?Limited customization option for particular features, which can be really important for the business with more customizton needs. it would be lovely if there can be more integartion options with third party toolsWhat problems is Amplify.ai solving and how is that benefiting you?Amplify.ai is helping me tackle the challenges of engaging with customers across multiple messaging platforms by providing a unified, AI-powered conversational interface. This has significantly enhanced my ability to execute conversational marketing strategies effectively.

UN

Utsav N

August 8, 2023 Source: G2.com

"Good for brands starting out"

What do you like best about Amplify.ai?

It is nice to see that there aren't any inappropriate answers. I am not sure about the competitors but this tool has worked very well for me in starting online engagement.

What do you dislike about Amplify.ai?

It is nice to see it work but in many occurence it seems like if the customer finds it is a bot they kinda get frustrated. I understand that it is not the software issue.

What problems is Amplify.ai solving and how is that benefiting you?

It is helping in online marketing and engagement. It has helped in cheaper and time efficient methods of online engagement.

AU

Anonymous User

June 9, 2022 Source: G2.com

"Great potential - just wasn't the right fit for our company."

What do you like best about Amplify.ai?

We didn't use the AI features but as a system to answer dms and comments - really loved the bulk action review!

What do you dislike about Amplify.ai?

The interface wasn't very UX-friendly and many features that we needed either were not available at the time or wouldn't be for a while. We also had a hard time getting a timely response from the team.

What problems is Amplify.ai solving and how is that benefiting you?

We are no longer with Amplify.ai because they had some growing to do, but we hear that they were going to expand some of their features.

Amplify.ai Reviews

User Rating

Rating Distribution

Do You Use Amplify.ai?

Amanda F

Amanda F

Verified User in Financial Services

Utsav N

Anonymous User

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