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Altaro Office 365 Backup for MSPs Reviews

User Rating

4.9/5 (Based on 57 Ratings)

Rating Distribution

  • Excellent

    89.5%
  • Very Good

    10.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Altaro Office 365 Backup for MSPs?

Write a Review
Reviews
MB

Michael B

August 24, 2023 Source: G2.com
"Hornet Security Total Backup"
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

First, and most important, is the performance- all test and live restores are quick and complete. Second, the dashboard is well laid out and easy to navigate, no problems understanding and working the system. Third, new accounts are automatically added, which is great for an organization that adds Teams almost every day. I enjoy feeling confident that my M365 data is backed up and available outside of Microsoft. I think it is extremely important for any M365 organization to have a third-party backup solution in place and tested.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

I do not really have any downsides. Of course selling a service on top of M365 generates the inevitable question about why we are paying for M365 and need additional services with a monthly cost on top. Hornet Security is affordable and once the use case and importance of the data the organization stores in M365 are presented the platform is seen as a good investment.

What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?

M365 backup outside of Microsoft is critical. Immutable repositories of M365 data and the ability to restore to a point in time in a granular fashion remain one of the big needs for any SAAS platform. I use the VM backup as well and consider that a critical service.

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BG

Bernd G

September 8, 2022 Source: G2.com
"The products we use at our customers (AltarobackupVM and Altarobackup O365) work excellently."
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Setting up the software is very easy and only takes a few minutes.

The support is free and excellent.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Everything OK.

The software is excellent. We are very satisfied.

What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?

MSP runs fine

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AU

Anonymous User

September 1, 2022 Source: G2.com
"Simple an Greate Soulution"
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Easy Rollout for M365 Tenants and new Mailboxes. The Backup save the complete M365 Teneant include Teams.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Actully i have nothing that i have. Beacause the Support is very fast an i had no problems.

What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?

It complete backup M365

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AU

Anonymous User

September 1, 2022 Source: G2.com
"So easy to use"
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Setup is super easy. I can rest easy at night knowing our firm is protected and our data is backed up.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

There are times when cache has to be cleared or it appears as though nothing is being backed up during initial setup. I did have to go in and walk through making sure backups ran successfully a few times, especially with Sharepoint sites.

What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?

Microsoft doesn't guarantee backup of your data. If something were to happen and data was breached and erased, Altaro keeps all of our data and at frequent points.

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RB

Randy B

August 23, 2022 Source: G2.com
"Very easy to use and it just works."
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

I love the fact that it has an excellent GUI. Easy to navigate and find what you are attempting to restore. I love that it's reliable and flexible. I looked at couple of other options but they were attempting to sell me more than I needed.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

There isn't anything that I dislike about it. I've had no bad experiences with them yet! It is really easy to setup and they have a good support staff to help you out.

What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?

Reduces the need for local hardware costs for backups and the number of revisions that are offered is amazing. THe ability to sleep at night, knowing your files are backed up is a huge win for us.

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AU

Anonymous User

August 23, 2022 Source: G2.com
"Easy to set up and use. Reliable backups at a very good price."
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Very easy to set up, backups are small and quick. Easy to recover data from numerous dates.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Nothing product works really well and was really user friendly

What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?

A cheaper solution for backups and replication rather than veeam which had become more and more expensive.

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AU

Anonymous User

August 23, 2022 Source: G2.com
"Good solution, decent price"
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Ease of use, little experience needed to work well with it. Price is good and you get unlimited storage to backup everything.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

The pst download is always gonna be broken into many downloads and parts. Can't multi choose to delete deactivated users that are not needed

What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?

Backing up all our o365 services "mail, onedrive and sharepoint"

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WC

Waldemar C

August 23, 2022 Source: G2.com
"Great M365 backup service, you set up once and you don't worry about anything."
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

The complexity of this solution. Backup + storage.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Everything works great. The price could be a little lower.

What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?

Thanks to Altaro, a company that does not have its own backup space, makes a copy of itself directly to the cloud.

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AU

Anonymous User

August 23, 2022 Source: G2.com
"Altaro Backup Solutions"
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

For us as an MSP, backups are key to keeping client data safe. If it's a Virtual Machine or Office 365 subscription Altaro provide a solution to meet your needs. Ease of use with a clear CMC glass pane view, easy installation and management make this product great.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Not a lot to be honest, everytime I've had issues support has been there for a quick fix or an ongoing discussion with dev and management to make the problem go away.

What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?

Granular recovery of files in VMs and the same in Mail, OneDrive and SharePoint help greatly, and the recovery of whole mailboxes from the day you start your first backup is amazing.

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AU

Anonymous User

August 23, 2022 Source: G2.com
"Easy Installation and good backup working"
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Easy installation, connect to M365.

Good Overview about backups and errors.

You can separate what data you wanna backup which not.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

We actually don´t have any point, that we dislike.

What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?

Overview about all backups over more then one company.

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