AlertMedia Reviews

very easy to navigate through the system and is user-friendly. Very easy to download for the employee.

The system was great—nothing bad to say.

If I had a problem, customer service was great, and they fixed the issue quickly.

As a new customer, I’ve been very impressed with the customer service and support provided to me and my team throughout the onboarding process.

I haven’t disliked anything. It’s been a pleasant experience.

For my team and our company, being able to quickly identify risks and threats, mitigate them fast, and use communication tools with two-way feedback is exactly what I was looking for. Looking ahead, if and when a hurricane makes landfall, these communication tools and the information they provide will be vital for our company to communicate clearly and respond effectively for our customers and, most importantly, our people.

The support team is always willing to help.

There are so many components that it can sometimes be challenging to navigate.

AlertMedia has been helping our IT team understand how to add teams as a way to manage notifications.

AlertMedia is a great tool for keeping employees safe and informed during emergencies. It makes it easy to send important updates quickly, stay aware of potential threats, and keep everyone connected when it matters most.

No dislikes to mention. It is a program that works very well.

It makes communicating quick and easy.

UX - its simple for end users whether its the app or the text feature.

Logging in and needing to be logged in the app for updates

Providing accurate and timely person accountability during an emergency

I love how simple the app is, especially its layout. The dashboard is very user-friendly, and it makes it easy for me to see all the local branches that have been cleared. I use this app every day for all clears, and it helps me stay on top of what’s been completed.

I honestly don’t have anything negative that I’ve noticed while using the Alert Media app. So far, I haven’t run into any issues at all when using it. Overall, it’s a really easy-to-use app, and I think it’s great.

Alert Media not only lets us send branch-level alerts to employees, but it also allows my company to reach all employees when something could impact multiple locations. It’s a very effective way to send a mass message quickly and seamlessly.

I like AlertMedia for its ease of use, which is super important for us since we have multiple people with varying skill sets who need to be trained on how to use it. It's great that people don't actually need to get into the app to receive information because they can get messages like emails and text messages. This is extremely valuable, especially when setting up new job sites and notifications. Additionally, setting up new templates and sending out repeated notifications has been really easy. Even though we're reevaluating things like threat zones, the Word Media side is working quite well. Overall, it's been very easy to use, and that's a big plus.

We've had a few instances where AlertMedia has not worked for specific individuals, or specific individuals were not receiving notifications that were being sent. But most of that, we've found, has been user error.

I use AlertMedia for communicating with large groups, ensuring everyone gets notifications, especially during emergencies. It's easy for people with varying skill sets to use, even without logging into the app, making training straightforward and setup simple for notifications and job sites.

The main feature that led us to Alert Media was its desktop application integration, which notifies users directly on their laptops while they’re working. Alerts reach all users in a timely manner. Even non-technical users can easily navigate the portal to send messages.

The cost is higher than some other alert platforms, but with this one you really get what you pay for. Overall, it feels like a better platform than some of the more budget-friendly options.

It allows managers to reach out to their teams directly, instead of having to keep everyone’s phone numbers written down somewhere. It has also enabled our service desk to access employees’ numbers so they can contact them when they’re offline.

My main experience with it is as the receiver of alerts from my workplace safety team. It has a nice Slack integration that conveniently communicates alerts that I may need to know about without interrupting me unnecessarily.

So far, every surface I've used to interact with AlertMedia has been positive and well-designed. I currently have no specific complaints.

It allows the safety team to communicate with employees after potential high-risk incidents, nearby crimes, and bad weather.

The information received is relevant, and I find the app very easy to use.

I have not found anything that I disklike about using AlertMedia.

When there are events happening in our around our office location, being able to send a message to everyone using different means is very helpful.