AeroAdmin Reviews

I like that AeroAdmin does not need any installation. You just have to download, run the program, input the ID and you are already connected. The remote screen also has a smooth interface and easy to use. Screen record is possible by just following the steps and even unattended access is possible for this. One of the things I like best too is that the license is cheap and affordable.

As of now, AeroAdmin lacks the native MAC file though they do have a workaround by running it via WINE. Also as of now, they don't support mobiles such as iOS or Android. Also, the Remote computer sound is still in beta and not yet fully implemented.

If you want a lightweight and portable remote desktop software. AeroAdmin is the way to go.

One thing that AeroAdmin helped me solved is the complexity of installing the remote desktop software, with AeroAdmin you just need to download and you are good to go.

My favorite feature of AeroAdmin is its simplicity and small size. You can be up and running with this platform in a matter of minutes, and connected and supporting clients just as fast. Even the most expensive subscription they have is VERY affordable, and the level of customization offered with that package is amazing when it comes to branding and integration. You won't find as many features in a premium program for as little money ANYWHERE.

Sometimes the program feels a bit too simple in areas. I think it could use a bit of a face-lift to make it LOOK more modern, and I wish it was a bit more advanced in the area of unattended access.

If you need basic remote connection and assistance capabilities, but the free applications don't do enough, and the big boys are too expensive, go with AeroAdmin. You won't be disappointed with them!

Remote client access and support including unattended access. I've begun building a subscription system with it for unattended monthly computer maintenance for customers, too!

I love how I can reconnect automatically if there is a disconnection, and how I can see UAC messages. The end user has to click on them, but that's as it should be.

That I can't reconnect automatically after a reboot, but it's free, so I understand there are limitations.

What problems are you solving with the product? What benefits have you realized?

The customer downloads and installs AeroAdmin onto their computer, then we exchange info and connect.

The customer must be savvy enough to download and install AeroAdmin. Of course, this is not a major dislike.

As of 7/30/2018, we no longer use AeroAdmin.

We had been using AeroAdmin in conjunction with Pulseway for Remote Desktop and Support.

However, AeroAdmin triggered too many antivirus alerts for our customers.

This forced us to abandon it and use Pulseway exclusively.

As of 7/30/2018, we also do not use Pulseway anymore, but not because on antivirus concerns.

Please see our review of FixMe.IT the new software product that we currently use and are happy with.

AeroAdmin is free and reliable for a very small business like mine.

You want to use an up to date computer with plenty of memory to get the most from it.

You want to have an Intel i3 processor or better in your computer.

Best used over Ethernet connection.

I have not needed vendor support to use the product.

AeroAdmin has great support info and video on their website.

Remote access to my customers and saving gas.

I like how it is free and fairly easy to use. I do like how when you jump onto someone's computer you are able to act as the administrator.

Features within the program are buggy, like the control alt delete button does not work. The display is difficult to work with, especially if the other user has multiple screens. And I get random connections coming in requesting to connect.

This is a good place to start and be for a while but I would recommend continuing to look around.

The benefit is that we are able to provide solid support by jumping on their computer and accomplishing the task that we need.

Cheaper than other alternatives-Pretty much easy to use

Frequent disconnection

Slow browsing when it connects

Poor and slow data transfer

It wasted 80 gb of my internet last month as I have to start over and over for a simple file transfer.

Do not waste your money

Connecting to my computers at University

Waste of money and time