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Acorns Reviews

User Rating

2.3/5 (Based on 904 Ratings)

Rating Distribution

  • Excellent

    30%
  • Very Good

    2.3%
  • Average

    1.5%
  • Poor

    3.1%
  • Terrible

    63.1%

User Sentiments

Ease of Investment, Automatic Investment Features, Round-up Feature, User-Friendly Interface

Account Verification Issues, Customer Support Issues, Referral Program Issues, Lengthy Withdrawal Process

Do You Use Acorns?

Write a Review

Review Summary

Overall, Acorns users appreciate its user-friendly interface, low fees, and ability to help them save and invest effortlessly. Many users report positive experiences with the app's features, such as round-ups and automatic investments, which have facilitated their financial goals. However, some users have expressed concerns about the app's limited investment options, occasional technical glitches, and customer support responsiveness. These issues may hinder the overall user experience and satisfaction.

Pros

  • Easytouse interface: Acorns' userfriendly interface makes investing accessible for beginners.
  • Roundups: Acorns' roundup feature automatically invests spare change from purchases, helping users save without much effort.
  • Educational resources: Acorns offers various educational resources, including articles, videos, and podcasts, to help users learn more about investing.
  • Socially responsible investing options: Acorns allows users to invest in socially responsible companies that align with their values.

Cons

  • Limited investment options: Acorns only offers a limited selection of investment portfolios, which may not suit the needs of experienced investors.
  • High fees: Acorns' management fee of $3 per month (or 0.25% of assets under management) can be a significant expense for small accounts.
  • Lack of advanced investment features: Acorns does not offer advanced investing features, such as fractional shares or realtime market data, which some investors may find limiting.
  • Account minimums: Acorns requires a minimum deposit of $5 to open an account, which may be a barrier for some potential users.

AI-Generated from the text of User Reviews

Reviews
KE

Kenneth Ellison

January 17, 2026 Source: Trustpilot.com
They made it a little easier to…
They made it a little easier to understand
Read more
MG

Manuel Gonzalez

January 17, 2026 Source: Trustpilot.com
Had to upload a document i
Had to upload a document in the customer service rep was very knowledgeable and send me the link that I needed to upload the document overall she's on a very happy and very friendly
Read more
JK

Janet Keller

January 16, 2026 Source: Trustpilot.com
A wonderful experience with Joyann
I received personal attention and answers for the questions I asked Joyann in one call. Joyann is a delightful, helpful and a knowledgeable representative at Acorns. She took time to ask me how my day was going. I felt supported by her interest and her care for my account. She shared with me, again, the benefits of having an Acorns account. Thank you, Joyann!
Read more
MI

Michael Iacovello

January 15, 2026 Source: Trustpilot.com
Agent settled my problem in a timely…
Agent settled my problem in a timely manner. Thanks
Read more
LJ

Leonay Johnson

January 15, 2026 Source: Trustpilot.com
Great customer service
Acorn customer service is amazing .They help their customers anytime of the day and that’s what matters they understand the importance of their customers. Thank you so much for helping me .I’m also a person that works in customer service as well I understand.
Read more
A

Arthur

January 15, 2026 Source: Trustpilot.com
Customer service with a family style effect
Problem solved my issues efficiently and professional with top rated performance. I would advise any to open up an Acorn account Asap!
Read more
SY

Samuel Yant

January 15, 2026 Source: Trustpilot.com
Information is Key
The call center’s patience and willingness to help me through the process of understanding the promotion I participated in. I was given the information needed to be able to see when funds were to be released for the effort I put into Acorn’s expansion. The assistant helped me by giving me dates when I can expect to see added funds from this promotion to be added to my investment account.
Read more
TT

Tim Tumelty

January 14, 2026 Source: Trustpilot.com
They always were helpful when I had to…
They always were helpful when I had to contact them with a different problems.
Read more
jm

jacquie martin

January 14, 2026 Source: Trustpilot.com
Working with the representative was simple and refreshing
Working with the representative was very refreshing. I didn't have to jump through hoops and continuously explain the issues. They listened the first time and took care of the problem. Thank you
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DI

Dramane Issouf

January 14, 2026 Source: Trustpilot.com
How the money is growing up
The professionalism of the agent.
Read more

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