Achieve Reviews

I really like how Achieve is incredibly intuitive and packed with a lot of features, making it easy to manage my advising caseload. It simplifies the process for student check-ins and queue management, allowing me to document notes efficiently and tag student accounts with useful details like cohort information for future reference. The customer service aspect of Achieve is exceptional. Bobby, in particular, is extremely helpful, always eager to assist and demonstrate new functionalities, which makes me feel heard and valued as a customer. His enthusiasm and care instill confidence in using Achieve. These features enhance my ability to track and manage student cohorts and special populations, streamline follow-up appointments, record and refer to previous notes, and organize all necessary student information in one centralized platform. Additionally, Achieve integrates seamlessly with our university's LMS and Banner systems, allowing real-time access to student grades which facilitates meaningful conversations during advising sessions. This integration capability further enhances its usability and effectiveness.

Sometimes it's hard to find some of the features in Achieve, although they are there. It requires some effort to locate them at times.

Achieve minimizes the need for additional human resources, allowing me to focus on students. It organizes my caseload, manages queues, and ensures notes and student data are tidy. This makes my workflow easier and more efficient.

A centralized program that allows nursing faculty to record student notes and manage appointments in one place can greatly improve communication and continuity across all levels of my nursing program. By storing academic and clinical observations, meeting records, and progress updates in a shared, secure platform, faculty and administrators can ensure that everyone involved in a student’s education has access to consistent, up-to-date information. This promotes early identification of concerns, coordinated support, and more meaningful feedback for students. The ability to schedule and document advising or remediation sessions also strengthens accountability and follow-through. When used consistently, such a system can streamline faculty workload, enhance data collection for accreditation and evaluation purposes, and reduce miscommunication between academic and clinical teams. However, its effectiveness depends on ease of use, adequate training, and clear expectations for documentation. Overall, this type of program provides a valuable foundation for more organized, transparent, and collaborative communication throughout my nursing education program.

Nothing that cannot be easily resolved by our contact person.

None

We use Achieve for appointment scheduling and case management primarily, and it has been a powerful tool for multiple departments. The level of customization for creating multiple appointment types and confirmation emails has been helpful for us. We've also had great utility out of the group appointments and check in queue. The customer support for Achieve has also been helpful, when I send questions or need help troubleshooting they are right there to help.

There was a learning curve to using the platform, the documentation did help in some areas but I wish I had a way to talk with other users to troubleshoot issues. Something like a user forum would be incredibly helpful!

Achieve helps with student appointment scheduling, case management, and reporting.

We have been using Achieve by E2E Advising at Qatar University since 2014, and I have served as the system administrator since 2018. Over the years, I’ve consistently been impressed by the outstanding support provided by the E2E team — they respond and resolve issues quickly and effectively, often exceeding expectations.

Every new release brings valuable features and enhancements, which our academic advisors truly appreciate. The Case Management and Note-Taking modules are intuitive, efficient, and incredibly user-friendly. Within Qatar University, we also leverage Group Appointments for Bookstore services, Events, and Workshops — the setup process is seamless and straightforward.

It feels human to contact our friends at E2E, the answer is alwyas fast and the product is solid. I am glad they are our partners and they make our job easier. only positive stuff i can say about it

i don't have much to criticize. Solutions are always one email away

calendar

I like the reports that I can download and use to target specific student populations. Also, the messages that can be customized to appointment campaigns, appointments type, and locations is very helpful.

It can be frustrating when calendar sync issue happen.

I wish I had appointment templates.

I work in IT and help to support Achieve for my university. This is a great product that has had minimal issues ever since I’ve supported it. The E2E team provides excellent support if you ever have a question. I appreciate the easy to read documentation, the continual updates, and the overall functionality of Achieve.

There’s a little bit of a learning curve when it comes to understanding all of the features at your disposal, but that’s where the solid documentation and premium support make a huge difference.

Achieve is much more than an appointment management solution. This system receives continuous updates to make improvements to student success, such as real time reports generated through Canvas integrations, giving advisors critical insights as to where their students may be struggling.

I appreciate Achieve's user-friendly and simplistic system, making navigation easy and efficient. Their support team provides instant and effective assistance whenever needed. Achieve streamlines appointment scheduling and offers valuable documentation and reporting tools that enhance student productivity and satisfaction. The continuous enhancements to the system demonstrate their commitment to improvement.

Nothing at this time.

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Achieve make scheduling with student so much easier. It is easy for the students to make and change their own appointments and I get the updates in real time. It syncs with my calendar within seconds. As I was learning to navigate Achieve the company was very helpful and responsive to any questions I had.

Account users who no longer work at the company still have their name as options to make appointments.

It makes my job so much easier to feel confident that the students can schedule with ease, I can create, manage and fill appointments on my end, and all of our data will be correct.

I’ve been using this platform for work for almost ten years. Students can schedule their own appointments, or the front desk and advising faculty call also help a student schedule appointments to meet with us. Were able to write notes in the system for every student, so that all advisors can see a students past history. We also utilize the system for same day and walk in students. It’s proven to be very flexible and helpful over the years, and it changed our offices processes for the bettter.

The only improvement I would like to see is that the system remind the student which modality they selected for the appointment. Students can select in person, phone or zoom. Sometimes they forget which modality they selected. They do get a confirmation email and a reminder, but it doesn’t specify which modality they selected.

It allows adviors, front desk staff and students themselves to schedule advising appointments. It tracks a lot of data and is quite versatile. There are other functions that we don’t use yet, but hopefully we expand our contract to utilize some of those options.