ACE Essentials Reviews

The Modules/Applications, these tools are one of the best key features of ACE Essentials.

Not much to dislike, it's pretty straightforward.

It solves the problem of having hard copies of files that often get lost in the system. So having a streamlined file storage within a software that helps me be more compliant and organized is one benefit of using ACE Essentials.

ACE Essentials is a fantastic all-in-one solution for productivity and learning, featuring a user-friendly interface and robust community support. It simplifies workflows and enhances personal development. The initial learning curve is easily overcome with excellent tutorials and customer support.

ACE Essentials can feel a bit overwhelming initially due to its numerous features. However, this is easily managed with the help of their excellent tutorials and customer support.

A need for controlled industry standard processes

ACE Essentials' document management system (ACE Docs) is outstanding, give exceptional traceability and compliance with industry standards. The interface and permissions let us ensure that all documents are securely managed and easily accessible, greatly enhancing our operational efficiency.

I would like an improved dark mode version.

Tracking and implementing an automated document review process. It allows us to have a reoccuring document review and provides us the ablity to easily filter the documents needed within each review. It allows full documentation of changes and logs all changes occurred.

After first being a user of ACE at CSK Behring for a year, I was able to install this eQMS with under 10 hours of billable time for a startup client that included LMS, Doc Management, eSignatures , a core set of SOPs and assign training, and 15 new users with no external help from paid contractors from the vendor aside from the several included live training sessions on the system they provided. It's that easy, I'm not a programmer, I'm a biotech quality professional. Within three days managers were approving SOPs and specifications on their own, employees were completing Level 1 training on their own and I had metrics built on training compliance. Going forward it took about 30 min a week for the routine sysadmin tasks and no dedicated IT support was needed.

As far as features, Master Control, Veeva, TrackWise, Qualio and Documentum do not come close in terms of ease of searching for a file, route and review and especially how intuitive the LMS is for setting up training curricula by role and even accounting for classroom session attendance. Most users who have used one of the prior QMS find ACE to be something they don't need any training on once they get a 5-10 min demo, it's that intuitive.

We liked ACE Essentials so much we tried to (or wished we could) do things it's not intended for. You can issue a master production formula and batch records for each lot with it no problem, and we immediately tried to figure out how to avoid buying an ERP system to assign and manage lot number assignments for 200 master and working cell banks and disposition actions. ACE Essentials isn't designed to include that it's also not intended to be a stand alone material management system but we certainly tried to put off ordering SAP or RedPrairie-like product to keep as much as we could in ACE Essentials.