OnePlus, an online-focused company, needed a reliable remote diagnostic tool to support its customers. Zoho Assist provided the perfect solution with features such as mobile phone access, screen recording, multiple technician support, and third-party software integrations. OnePlus used to solve customer issues quickly and efficiently provide better customer service.
read more Download PDFTata Elxsi, a part of the Tata Group, is an IT and design company offering technology consulting, product design, development and testing services. It leverages emerging technologies to help its customers. Prior to Zoho Assist, Tata Elxsi had tested multiple remote support tools, but found them costly and time-consuming. Zoho Assist gave Tata Elxsi a browser-based HTML5 console experience, enabling instant maintenance support around the globe. This cost-effective and efficient tool enabled Tata Elxsi to serve its customers better.
read more Download PDFBlue Ocean Web Hosting offers full-service web hosting with customisable options. When customers faced difficulties connecting their email software to the server, Blue Ocean Web Hosting used Zoho Assist's remote support to troubleshoot the issue quickly. Their experience with our services resulted in them integrating our software into their hosting and online maintenance solutions.
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