Gamification 101: An Introduction to Game Dynamics
In this whitepaper, you'll learn how you can use gamification to engage your customers, employees and partners. Gamification uses proven techniques from game design to satisfy your customers and engage them with your content, community or brand, while simultaneously driving meaningful value for your business. Learn how you can use gamification to engage your customers in this complimentary whitepaper.
read more Download PDF
Gamification: What it is, Advantages and Application in CRM
Gamification is dedicated to increasing people’s natural desire for socialization, aptitude, competition, and achievement. To foster competition, rewards are awarded that include points, achievements, seals, tangible rewards, or company benefits. In this whitepaper, you’ll see how managers can use Gamification to increase efficiency in their processes.
read more Download PDF
Gamifying the Service Desk
This paper sets out these issues and arguments and provides practical ideas and advice around gamification – what it is; how it can be used effectively; and also how to manage and deal with the issue and challenges that it raises.
read more Download PDF
