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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zenoss logo
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Zenoss is an analytics software that works with large organizations to ensure that their IT services and applications are always on. It is a hybrid IT monitoring software that has visibility in cloud, virtual, and physical IT environments. The monitoring analytics are provided with the help of softwares such as open-source Zenoss Core, enterprise-level Service Dynamics, and the hosted Zenoss as a Service. Zenoss Cloud is an intelligent IT operations management platform that streams and normalizes all machine data to enable the creation of context for preventing service disruptions in modern IT environments. IT teams can also optimize the application performance in any environment from simple infrastructures to complex IT deployments. The extensions allow the users to collect data using the deepest monitoring capabilities available for every resource in their environment, while the integrations enable sharing of unique insights with other ITOM systems which helps in automation and modernization. Additionally, Zenoss offers various deployment options that can meet the specific demands of the organization. Read more Germain UX is the perfect all-in-one solution for ensuring that users have the best possible experience when accessing your platform. By identifying use cases and root causes with pinpoint accuracy, can proactively diagnose tech issues and user interface design problems before they happen, allowing users to address issues before they negatively impact users’ experiences. Germain UX works 24/7 in real-time to detect potential problems and alert users of what needs to be done ASAP no more waiting until after the fact to restore a smooth user experience. With Germain UX, users can trust that the digital properties are working the way they should, making it easier than ever for customers or end-users to easily interact with your website and prevent long-term disruption. Read more
Pricing Options
  • Free Trial Not Available
  • Zenoss Offers Custom plan.
  • Free Trial Not Available
  • Germain UX Offers Custom plan.
SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    79%
  • Momentum
    64%
  • Popularity
    83%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    80%
  • Momentum
    60%
  • Popularity
    70%

Features

Total Features
0 Features
12 Features
Common Features for All
    Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
    Application Performance Metrics Measure the activities, behavior, and performance of a website or application
    Dashboard A digital insight of reports and other workings on a single screen
    Event Logs Records important hardware and software events & responses in a unified and systematic manner.
    Event-based Notification Sends a user notification on the occurrence of a strategically defined event
    Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
    Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
    Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
    Real-user Monitoring Captures each session of real-user on website or application.
    SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance
    Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
    Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
    Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
    Application Performance Metrics Measure the activities, behavior, and performance of a website or application
    Dashboard A digital insight of reports and other workings on a single screen
    Event Logs Records important hardware and software events & responses in a unified and systematic manner.
    Event-based Notification Sends a user notification on the occurrence of a strategically defined event
    Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
    Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
    Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
    Real-user Monitoring Captures each session of real-user on website or application.
    SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance
    Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
    Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • SaaS/Web/Cloud
    • Mobile - Android
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.2/5 41 user ratings
    4.8/5 80 user ratings
    Ratings Distribution
    • Excellent

      41.5%
    • Very Good

      43.9%
    • Average

      12.2%
    • Poor

      2.4%
    • Terrible

      0%
    • Excellent

      82.9%
    • Very Good

      16.5%
    • Average

      0.6%
    • Poor

      0%
    • Terrible

      0%
    Review Summary
    Not Available

    Overall, users find the product easy to use, with intuitive navigation and straightforward reporting. Customers appreciate its ability to monitor application performance, identify root causes of issues, and provide deep insights into application behavior. They also value the customizable dashboards, proactive alerting system, and integration capabilities. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Zenoss Offers Custom plan.
    • Free Trial Not Available
    • Germain UX Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Zenoss Cloud Professional Custom

    Zenoss Cloud Enterprise Custom

    Germain UX Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots Impact Dashboard
    + 3 More
    Not Available
    Videos Video Thumbnail
    + 3 More
    Not Available

    Vendor information

    Company Details Located in: Austin, Texas Founded in: 2005 Located in: San Francisco, California
    Contact Details

    Not available

    https://www.zenoss.com/

    +1-415-946-4048

    https://germainapm.com/

    Social Media Handles

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