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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more | Secoda is a comprehensive data discovery tool that allows organisations to get access to the right kind of information in real-time and get their productivity levels increased as well. The platform is trusted by a large variety of data teams related to 100+ companies. Brands can depend on the particular to onboard employees, enhance data efficiency levels, document information and collaborate on essential knowledge to discover the root cause of a particular incident. Large teams working together gets to share essential knowledge among themselves, collaborate with teammates, tag people and create relevant groups as well. They can even share queries, metadata, analysis, data resources and essential metrics within the same. Moreover, active integrations with external platforms like Redshift, MySQL, Tableau, Mode, Postgres, Big Query and Snowflake turns out to be of great help. All data stored within the software are protected from external threats using industry-grade TLS protocols and HTTP metrics. Read more |
Pricing Options |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
8 Features
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9 Features
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Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Suite Team $49.00 $49.00 per user / month Suite Growth $79.00 $79.00 per user / month Suite Professional $99.00 $99.00 per user / month Suite Enterprise $150.00 $150.00 per user / month Additional enterprise-ready plans $215.00 $215.00 per user / month |
Free Free Starter $99.00 $149.00 per month Premium $499.00 $599.00 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 1 More
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Not Available |
Videos | Not Available |
Company Details | Located in: San Francisco, CA - 94103 | Located in: Toronto, Canada |
Contact Details |
888-670-4887 https://www.zendesk.com/explore/ |
Not available https://www.secoda.co/ |
Social Media Handles |
Not available |
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