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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more | OWOX BI is a business intelligence platform that assists you in achieving your company’s objectives and goals more quickly and easily. This marketing intelligence software helps you in automating your business income by measuring marketing. With OWOX BI, you can automatically import cost data from Criteo, Bing Ads, Facebook, and other ad sources into Google Analytics. You can analyze ad campaigns with a familiar interface and redistribute your spending efficiently along with extracting all of the information that you require to do sophisticated marketing research. This platform eliminates the need to hunt for connectors or clean and process data by hand; all the data from your website, offline store, Google Analytics, advertising providers, call-tracking, and CRM systems are combined in a single place. It provides ready-to-use datasets in the most logical and easy format possible. To acquire whatever reports you want, you can use the OWOX BI Smart Data's easy interface. Additionally, users can create reports on ad campaigns, RFM, ROPO, CAC and LTV reports, cohort and CPA partners analysis, to determine what works best in their marketing. Read more |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 16 Fastest Growing # 13 Most Popular |
Total Features |
8 Features
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10 Features
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Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
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Users praise OWOX BI for its user-friendly interface, customizable dashboards, and ability to integrate data from various sources. They appreciate the drag-and-drop functionality for creating reports and the option to share them with others. The customer support team's responsiveness and willingness to help are also highlighted as strengths. However, some users mention occasional bugs and glitches, as well as limitations in the free version. Overall, OWOX BI is generally well-received for its ease of use, customization options, and helpful customer support. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Suite Team $49.00 $49.00 per user / month Suite Growth $79.00 $79.00 per user / month Suite Professional $99.00 $99.00 per user / month Suite Enterprise $150.00 $150.00 per user / month Additional enterprise-ready plans $215.00 $215.00 per user / month |
Start plan Free Marketing Data plan $42.00 $42.00 per month Reports and Attribution $970.00 $970.00 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: San Francisco, CA - 94103 | Located in: Walnut, CA Founded in: 2014 |
Contact Details |
888-670-4887 https://www.zendesk.com/explore/ |
+1 (916) 516-11-85 https://www.owox.com/ |
Social Media Handles |
Not available |
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