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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more | Infor Birst is an enterprise BI solution that uses interwoven virtualized business intelligence instances that sit on top of a shared common analytical fabric. It can connect the whole of your company by giving rapid insight in a self service BI model so it can meet the needs of business workers who require complex data at a fast paste. It also meets stringent corporate data standards through its security, scale and control. It has a low total costs of ownership and can be implemented either on a public cloud or a private cloud. Infor Birst uses patented machine learning technology and advanced algorithms to speed up the pace at which businesses can discover insights. Its networked analytics capabilities allow you to connect both centralized and decentralized teams to analytics that they can access on a self-service basis but in a managed environment. The solution analytics such as visual data discovery, interactive dashboards, reporting, and mobile. Read more |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 11 Highly Rated # 9 Most Popular |
Total Features |
8 Features
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9 Features
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Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Review Summary |
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Birst is praised for its user-friendly interface, ease of use, and ability to provide valuable insights and actionable data. Users highlight its strength in data integration and blending, allowing them to access and analyze data from diverse sources. The cloud-based platform is appreciated for its flexibility and scalability, enabling businesses to adapt to changing needs. However, some reviewers mention occasional performance issues and limited customization options, suggesting room for improvement in these areas. Overall, Birst is regarded as a robust and comprehensive business intelligence tool that empowers users with data-driven insights to make informed decisions. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Suite Team $49.00 $49.00 per user / month Suite Growth $79.00 $79.00 per user / month Suite Professional $99.00 $99.00 per user / month Suite Enterprise $150.00 $150.00 per user / month Additional enterprise-ready plans $215.00 $215.00 per user / month |
Birst Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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+ 2 More
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Videos |
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Company Details | Located in: San Francisco, CA - 94103 | Located in: San Francisco, California Founded in: 2017 |
Contact Details |
888-670-4887 https://www.zendesk.com/explore/ |
866-940-1496 https://www.birst.com/ |
Social Media Handles |
Not available |
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