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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | WORKetc is a cloud-based customer relationship management (CRM) software that includes integrated CRM, project management, invoicing, help desk, sales, and marketing management modules to meet the demands of businesses of all sizes. For enhanced customer visibility, WORKetc encourages collaboration between sales, support, project finance, and management teams. Customer information can be collected via live chat, Web forms, and email, and cases can be managed using configurable priority levels and statuses. From lead to sale to billing and support, the program manages the entire client lifecycle. Every action and conversation is recorded online, with capabilities such as the ability to search and filter customer activity history by keyword, activity, and employee engagement. Cloud services and Google apps for business can also be used to sync contacts. With company-wide billing, tracking overdue accounts, subscription billing, payment gateways, taxes, and discount management, the program keeps track of every chargeable event across the firm. WORKetc also provides accounting software integration, including Quickbooks, Xero, and CSV. Using WORKetc dismantle the obstacles that exist between sales, support, project management, and management teams. Every aspect of your company will be able to operate on the same platform. Read more | Looking to take the Telecoms & IT company to the next level? Look no further than The Layer. The unique blend of industry-specific software and professional services will support on the digital transformation journey. With The Layer, searching for records has never been easier. One can search by any system type, including company and contact names, asset references (IMEI, serial), post code, and account number. And for added security, one can set up two-factor authentication to ensure the user logins are valid. But that's not all - the platform also offers the ability to load commonly used records into real-time, customizable stacks for easy browsing in grids or detail. And with the in-platform chat feature, one can quickly and easily communicate with the service teams for faster resolutions to any issues the team may be facing. Developers will love the middleware platform, which allows for customization of Layer functionality through code. This unlocks unlimited potential for extending the system and tailoring it to the specific needs. The Layer allows to set up different POs, invoices, and credit notes throughout the sales and onboarding journey for each company. Read more |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
14 Features
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13 Features
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Common Features for All |
Billing and Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
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Billing and Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
Worketc combines customer relationship management (CRM) and project management to provide a comprehensive business management solution suitable for small businesses and teams. Users appreciate the software's ease of use, customization options, and reporting capabilities. Reviewers also highlight Worketc's helpful customer support team and note that the software is affordable, especially for small businesses. However, some users mention occasional bugs and glitches, and a few reviewers express concerns about the lack of advanced features or integrations with other software. Overall, Worketc is a solid choice for small businesses seeking an easy-to-use and affordable CRM and project management tool. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $78.00 $78.00 per month Team $195.00 $195.00 per month Foundations $395.00 $395.00 per month Enterprise Custom |
The Layer Custom |
View Detailed Pricing
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View Detailed Pricing
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StudioCloud
4.5 Based on 10 Ratings |
Layer
4 Based on 1 Ratings
Zoho One
4.4 Based on 80 Ratings |
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Screenshots |
+ 6 More
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Not Available |
Videos |
+ 1 More
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+ 1 More
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Company Details | Located in: San Francisco, California Founded in: 2006 | Located in: Glasgow, Scotland Founded in: 2010 |
Contact Details |
+1 800-322-7860 https://www.worketc.com/ |
+44 3333-222000 https://www.thelayer.com/ |
Social Media Handles |
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