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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Getting insights out of customer feedback is hard. Product managers, UX researchers, and customer support teams spend hours manually sorting and tagging such data. Viable automates that process using GPT-3 (Generative Pre-trained Transformer 3), the most powerful language model that exists today. Just link your Delighted, Zendesk, Intercom, or Front account and Viable will structure the data in seconds. You can then ask any question you have about how your customers experience your product, such as "what's frustrating to customers about our product?" or "what features should we develop next?" and get a human-like answer instantly so you can better understand your customers and improve your products. Read more UserCall is the revolutionary AI interviewer designed to provide them with deep, qualitative insights into their user base. UserCall's AI interviewers are not their average chatbots; they have been meticulously trained using expert user and UX research, as well as human-centered design methods. This means they can ask relevant follow-up questions that uncover valuable customer needs. It's all done while minimizing bias, so they can trust the insights they receive. With UserCall, they can conduct hundreds of user interviews at scale, without the hassle and time-consuming nature of traditional methods. Simply add a few learning goals and specific questions, and watch as UserCall delves deep into the minds of their customers, providing them with 10x deeper insights than surveys. But it doesn't stop there – UserCall goes beyond just providing information, it helps them turn those insights into actionable steps to improve their product and business. By uncovering the deep-seated needs and desires of their customers, they can make informed decisions that will truly benefit their users. Let UserCall be their third-party perspective, giving them a fresh and unbiased look into their user base. Join the ranks of professionals who have already seen the powerful impact of UserCall on their products and businesses. Add UserCall to their arsenal today and discover a whole new level of understanding for their customers. Read more
Pricing Options
  • Free Trial Available
  • Starts at $250.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $49.9. Offers Custom plan.
SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    67%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Features

Total Features
5 Features
6 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Embeddable Survey It enables you to directly include your surveys on your own website
    Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Question Branching Allows respondents to screen questions and give answer to the relevant questions only
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
  • + 2 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Embeddable Survey It enables you to directly include your surveys on your own website
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $250.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $49.9. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Startup $250.00 $250.00 per month

    Growth $500.00 $500.00 per month

    Enterprise Custom

    Lite plan $49.90 $59.00 per month

    Core plan $124.90 $149.00 per month

    Enterprise plan Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Viable Trends View
    + 2 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: Oakland, California

    Not available

    Contact Details

    Not available

    https://www.viable.fit/

    Not available

    https://www.usercall.co/

    Social Media Handles

    Not available

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