UrbanPiper vs Petpooja Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UrbanPiper

POS Software

4.7 39 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Petpooja

POS Software

4.7 33 user ratings

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TouchBistro

POS Software

4.1 856 user ratings

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Overview

Description	UrbanPiper is a fabulous platform that business users can take advantage of to handle and manage all their businesses online. It provides an easy-to-use solution where users can integrate all third-party channels like Swiggy, UberEats, Dunzo, Zomato, etc. into the restaurant’s POS system. The tool makes it possible to analyze and handle all data with confidence. It helps to cut down the number of systems for staff to work, thus making the whole process seamless and efficient. With the order replay feature, there are no more missing orders, multiple tabs, and manual pushing. It improves the restaurant’s efficiency and rating by sending out timely updates. Users can proactively manage their stock and avoid cancellations. The tool helps to control menus across all channels and publish all categories, items, charges, and taxes. It allows users to easily reconcile with aggregators through reports that are generated from the system. Users can gain key insights about their business through 360-degree analysis. Read more	Petpooja is a smart, sleek, and efficient platform to manage and grow your restaurant business. It is a user-friendly Point-of-Sale (POS) system that controls a restaurant’s end-to-end needs from online payments and inventories to KOTs. Users can pick and choose those services and products they need to manage, thus growing while being seamlessly integrated with PoS. The platform manages front-end operations like the restaurant’s online ordering widget, feedback session, information kiosk, and a virtual wallet. Restaurants can also manage back-end operations such as Queue Management, KDS, Captain Ordering App, and Token Management. Integrations to ERP, Payments, Aggregators, and loans can also be managed. Petpooja also offers advanced products like Delivery Dispatch Drive, Waiter Calling, and FoodBOT/Robot, optimizing the restaurant operations. The Restaurant Management POS of this platform is built for all types of restaurant such as cafes, cloud kitchens, food trucks, dessert shops, bakeries, pubs and bars, dine-ins, and QSR. Petpooja also works like an e-commerce platform wherein restaurants can buy/sell their equipment, furniture or even franchisee. Read more	TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more
Pricing Options	Free Trial Not Available UrbanPiper Offers Custom plan.	Free Trial Not Available	Free Trial Not Available Starts at $69.0.
SW Score & Breakdown	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 90% Reviews 72% Momentum 66% Popularity 82%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 77% Momentum 74% Popularity 91%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 88% Reviews 87% Momentum 60% Popularity 92%
SaaSworthy Awards	Not Available	# 14 Fastest Growing # 4 Most Popular	# 2 Highly Rated # 5 Fastest Growing

Features

Total Features	10 Features	12 Features	10 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 7 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 9 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 7 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available

Reviews & Ratings

User Rating	4.7/5 39 user ratings	4.7/5 33 user ratings	4.1/5 856 user ratings
Rating Distribution	Excellent 79.5% Very Good 15.4% Average 2.6% Poor 0% Terrible 2.6%	Excellent 81.8% Very Good 15.2% Average 0% Poor 0% Terrible 3%	Excellent 56.1% Very Good 25.1% Average 4.6% Poor 3.9% Terrible 10.4%
User Sentiments	Not Available	Not Available	Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues
Review Summary	Not Available	Not Available	TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.
Pros & Cons	Provides an easy-to-use solution for integrating third-party channels. Helps cut down on the number of systems staff need to work with. Improves restaurant efficiency and rating by sending out timely updates. Allows users to easily reconcile with aggregators through reports generated from the system. Provides key insights about the business through 360-degree analysis. May require additional training for staff to use effectively. Can be expensive for small businesses. May not be suitable for all types of restaurants. May not integrate with all third-party systems. May not be as user-friendly as some other POS systems.	User-friendly Point-of-Sale (POS) system that controls a restaurant’s end-to-end needs. Manages front-end operations like the restaurant’s online ordering widget, feedback session, information kiosk, and a virtual wallet. Integrations to ERP, Payments, Aggregators, and loans can also be managed. Offers advanced products like Delivery Dispatch Drive, Waiter Calling, and FoodBOT/Robot, optimizing the restaurant operations. Restaurant Management POS of this platform is built for all types of restaurant such as cafes, cloud kitchens, food trucks, dessert shops, bakeries, pubs and bars, dine-ins, and QSR. May require additional training for staff to use effectively. Can be expensive for small businesses. May not be suitable for all types of restaurants. May not integrate with all third-party systems. May not be as user-friendly as some other POS systems.	Not Available
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Pricing

Pricing Options	Free Trial Not Available UrbanPiper Offers Custom plan.	Free Trial Not Available	Free Trial Not Available Starts at $69.0.
Pricing Plans Monthly Plans Annual Plans	UrbanPiper Custom	Petpooja Others	TouchBistro $69.00 $69.00 per month
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