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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Reputation Management Software

4.4 108 user ratings

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Overview

Description Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from various channels like Google my business listings, Facebook pages, WhatsApp numbers, websites, and more in one easy-to-use inbox. With Cloodot, your team can work together by distributing and assigning channels to one or more users and hand over chats and reviews between users and departments in a flash. Multiple agents can collaborate and manage media like WhatsApp, Google messages, and more which is not possible using original native apps. Lifesaver for customer relations agents - easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free - provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools for insights into all your channels' and your employees' performance. Read more UpCity is an efficient agency management and digital marketing solution for enterprises, helping them get their day to day activities revolutionized. Enterprises can use the particular to track trending keywords across multiple campaigns and settle down to a local level for detailed insights. The software starts with auditing and analysing of individual campaigns as soon as users get them configured. Monitoring portfolio health becomes a hassle free task with UpCity, as it sends real-time alerts when new sites get linked back to the domains belonging to the user’s clients. The software features a customizable interface, brands can add their own logo, colours and themes to offer a consistent white label experience. Organizations can use UpCity to get sorted with their content creation and posting tasks, from finding relevant content to adding it as scheduled posts. Organisations can choose to manage clients all by themselves, share business relevant thoughts and processes with them or let clients operate on their own, UpCity is for all. Read more
Pricing Options
  • Free Trial Available
  • Starts at $39.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $150.0.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    75%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    75%
  • Momentum
    60%
  • Popularity
    80%

Features

Total Features
4 Features
2 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Social Media Metrics Users can measure and improve social media marketing performance
  • + 1 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Social Media Metrics Users can measure and improve social media marketing performance

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    Not Available
    4.4/5 108 user ratings
    Rating Distribution
    Not Available
    • Excellent

      66.7%
    • Very Good

      17.6%
    • Average

      4.6%
    • Poor

      8.3%
    • Terrible

      2.8%
    User Sentiments
      Not Available

      Comprehensive SEO Tools, Easy to Use Interface, Helpful SEO Task Management, Excellent Customer Service

      Limited Integrations, Inaccurate Reporting, Outdated Tasks, Limited Keyword Tracking

    Review Summary
    Not Available

    Many users applaud Upcity's user-friendly interface, comprehensive features, and excellent customer support. Reviewers highlight its ability to generate valuable leads and streamline business processes. Some users appreciate the platform's customization options and affordability. However, a few reviewers mention occasional technical glitches and limited reporting capabilities. Overall, users generally express satisfaction with Upcity's services and find it beneficial for managing their local business listings and improving online visibility.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $39.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $150.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic $39.00 $39.00 per month

    Advanced Custom

    ESSENTIAL $150.00 $150.00 per month

    PRO $300.00 $300.00 per month

    ENTERPRISE $800.00 $800.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots One Inbox For All Your Online Customer Interactions
    + 10 More
    Not Available
    Videos Video Thumbnail Video Thumbnail

    Vendor information

    Company Details Located in: Kerala, India Founded in: 2018 Located in: Chicago, Illinois
    Contact Details

    +91 8129118419

    https://www.cloodot.com/

    +1 (312) 445-9615

    https://upcity.com/providers/agency-software/

    Social Media Handles

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